> Interactive Intelligence > The Contact Center in the Cloud Offers Users More Control
 

The Contact Center in the Cloud Offers Users More Control

White Paper Published By: Interactive Intelligence
Interactive Intelligence
Published:  Oct 03, 2011
Type:  White Paper
Length:  15 pages

Richard Snow at Ventana Research and Jason Alley of Interactive Intelligence provide insight into the issue of control for those considering moving their contact center to the cloud.



Tags : 
interactive intelligence, cloud computing, control, technology, contact center, data management, analytical applications, data quality

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