> LogMeIn > 5 Hidden Costs of Using "Free" and Legacy Remote Access and Meeting Tools for Support
 

5 Hidden Costs of Using "Free" and Legacy Remote Access and Meeting Tools for Support

White Paper Published By: LogMeIn
LogMeIn
Published:  Mar 01, 2012
Type:  White Paper
Length:  1 pages

Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. Do you know what hidden costs their lack of helpdesk-specific management functionality may be imposing on your business?  LogMeIn consults daily with helpdesk and operations managers and here's what we've learned are the top five hidden costs of using legacy tools to provide remote support.



Tags : 
support tools, customer support, technical support, technology, it support, service desk, help desk

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept