> IBM > Smarter Digital Banking with Big Data

Smarter Digital Banking with Big Data

White Paper Published By: IBM
Published:  Sep 30, 2015
Type:  White Paper
Length:  8 pages

Years after the global financial crisis of 2007, banks are still struggling to determine how they will return to pre-crisis profit margins. The combination of ultra-low interest rates, continued instability in financial markets, stricter regulation and lower-performing assets are all impacting top and bottom lines. To increase profitability, many banks are looking to expand the value proposition they offer to customers. This new value proposition is based on the banksí ability to develop new products and services that generate alternative revenue streams by fitting seamlessly into customersí daily lives.  To deliver this value proposition, banks need to leverage big data and analytics to better understand a customerís behavior and needs. Banks have always benefited from customer information based on account activity and segmentation. With the advent of big data technologies, banks can understand their customers in greater depth and predict their needs by analyzing all available customer information.

Tags : 
big data, digital banking, customer relationships, customer information, profitability

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept