> IBM > Satisfied Customers Help Grow Auto Glass Business
 

Satisfied Customers Help Grow Auto Glass Business

White Paper Published By: IBM
IBM
Published:  Oct 20, 2015
Type:  White Paper
Length:  4 pages

When you only see your customers once every few years, how can you ensure that when the need arises they will come to you, rather than one of your competitors? 

Carglass® Belgium, a subsidiary of one of Europe’s leading automotive glass fitting companies, recognized that customer service was the single most important factor in both retaining existing customers and winning new business.



Tags : 
ibm, customer, automotive, glass, customer feedback, performance, knowledge management, data management, business technology

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept