> 8x8 Inc. > Taking Your Contact Center Global: Challenges, Obstacles and Avenues to Success

Taking Your Contact Center Global: Challenges, Obstacles and Avenues to Success

White Paper Published By: 8x8 Inc.
8x8 Inc.
Published:  Feb 13, 2017
Type:  White Paper
Length:  8 pages

In our increasingly global economy, itís no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world.

This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful.

Download this complimentary eBook and learn:

  • 4 challenges every global contact center will face
  • Why cloud-based contact centers have the advantage
  • Why not all cloud contact centers are perfect, and 3 things to watch out for
  • How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center

Tags : 
contact center, global growth, cloud-based contact, call quality

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept