> ServiceNow > Gartner: Rethinking CRM Customer Service Fundamentals

Gartner: Rethinking CRM Customer Service Fundamentals

White Paper Published By: ServiceNow
Published:  Oct 11, 2017
Type:  White Paper

Learn why now is the time to rethink your CRM.

This Gartner report, Rethinking CRM Customer Service Fundamentals for a New Age, explores principles critical to delivering proactive service beyond CRM. Read the report for information on how to:

  • Engage the entire enterprise in customer service delivery
  • Rethink the fundamentals of customer service
  • Establish a primary focal point for customer service support initiatives
  • Align customer service goals with a CEO’s vision

Download your personal copy of the Gartner Research report.

Tags : 

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept