> Esker > Transform Customer Service and Operations Through Order Automation
 

Transform Customer Service and Operations Through Order Automation

White Paper Published By: Esker
Esker
Published:  Jul 17, 2018
Type:  White Paper
Length:  19 pages

What's in the white paper?

Great customer service hinges on efficient order fulfillment ó especially the initial processing of a customerís order. With thousands of sales orders coming into most large organizations monthly, this mission-critical process can demand a significant portion of customer service representativesí (CSRs') time and attention in the quest for near-perfect input accuracy and order fulfillment.

But such intensive personnel support isnít necessary for effective order processing. Great customer service doesnít have to be cumbersome. Sales order automation can transform customer service and operations which provide quantifiable benefits to the organization.

Automation provides an opportunity to improve order management by:

  • Reducing error rates and decreasing costs per order
  • Improving process transparency from receipt to archival
  • Reducing reshipping and inventory problems



Tags : 

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept