active response

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Published By: Oracle     Published Date: Jun 20, 2016
Research conducted by The Economist Intelligence Unit (EIU), sponsored by Oracle, provides answers. The results show that a proactive security strategy backed by a fully engaged C-suite and board of directors reduced the growth of cyber-attacks and breaches by 53% over comparable firms. These findings were compiled from responses by 300 firms, across multiple industries, against a range of attack modes and over a two-year period from February 2014 to January 2016. The lessons are clear. As cyber-attackers elevate their game, the response must be an enterprise solution. Only C-suites and boards of directors marshal the authority and resources to support a truly enterprise-wide approach. In sum, proactive cyber-security strategies, supported by senior management, can cut vulnerability to cyber-attack in half.
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security, c-suite, data, cyber risk, enterprise, management, economist, intelligence unit, enterprise applications
    
Oracle
Published By: Adobe     Published Date: Feb 03, 2015
This guide aims to help transform your email marketing strategy into a money-making machine.
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email marketing strategy, consumer responses to email, personalized and relevant emails, new trends for email marketing, cloud computing
    
Adobe
Published By: Adobe     Published Date: Feb 03, 2015
This guide aims to help transform your email marketing strategy into a money-making machine.
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email marketing strategy, consumer responses to email, personalized and relevant emails, new trends for email marketing, cloud computing
    
Adobe
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx, networking, wireless, business technology, telecom
    
RCN Business
Published By: Cisco     Published Date: Nov 18, 2015
According to the United Nations, on average, more than 200 million people were affected and more than 70,000 were killed by natural disasters annually. Given the fact that one of the primary responsibilities of government is to protect the public and minimize the effects of such calamities, citizens now demand that public-sector safety organizations be proactive, and respond promptly and effectively to all types of crisis situations, including catastrophes, terror events, and threats to critical infrastructure. To effectively respond to these challenges, public safety agencies must be able to rely on secure networks with integrated voice, video, and data capabilities. With these networks and their associated assets, agencies can obtain more timely and accurate information, enhancing situational awareness and improving response times.
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cisco, public safety, disaster response, networking, security
    
Cisco
Published By: Carbon Black     Published Date: Apr 10, 2018
With breaches today often going undetected for months or years, many organizations must now accept the very real possibility that intruders have already compromised their systems, regardless of the organization’s security posture. Today, compromises are measured in minutes and the speed of response is measured in days. Enterprises the world over are realizing that to close the gap, they need to evolve their security operations from being a largely reactive unit (waiting for alerts that indicate a threat) to being proactively on the hunt for new attacks that have evaded detection. When an incident does occur, the speed of your response will dictate the extent to which you can minimize the impact. In the case of a malicious attack, it takes on average over 7 months to identify a breach, and nearly two and a half additional months to contain the incident. Every second counts, and while the clock is ticking, the cost of the breach is rapidly increasing as well. Breaches that take over 3
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Carbon Black
Published By: Blue Coat     Published Date: Nov 23, 2015
It’s time for Proactive Incident Response: *Full logs in the SIEM, plus complete collection of packet data *Packet data indexed, easily searchable and correlated with threat intelligence and other data. Working with multiple sources of security data, threats are detected early.
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Blue Coat
Published By: LifeLock     Published Date: Sep 12, 2016
How you handle a data breach says a great deal about your company’s integrity. LifeLock Breach Response Services works with corporations to develop proactive, pre-negotiated strategies and breach response plans to stay ahead of a crisis.
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LifeLock
Published By: TriGeo Network Security     Published Date: Oct 03, 2008
Simply deploying a security solution cannot guarantee meeting every Payment Card Industry (PCI) requirement in full. This whitepaper discusses the challenges of PCI compliance and how security information and event management (SIEM) provides the data visibility, log management, end-point security and active response needed to demonstrate and meet each of the 12 PCI compliance requirements.
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trigeo network security, payment card industry (pci), data security standard (dss), networking, security
    
TriGeo Network Security
Published By: TriGeo Network Security     Published Date: Oct 03, 2008
It’s widely accepted that Security Information and Event Management (SIEM) systems are excellent tools for regulatory compliance, log management and analysis, trouble-shooting and forensic analysis. What’s surprising to many is that this technology can play a significant role in actively defending networks. This whitepaper explains precisely how real-time analysis, combined with in-memory correlation, and automated notification and remediation capabilities can provide unprecedented network visibility, security and control.
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trigeo whitepaper, siem, log management, security event management, automated remediation, active response, correlation, compliance, proactive network security, security, data management
    
TriGeo Network Security
Published By: McAfee     Published Date: Feb 06, 2013
Change control processes are often reactive and require manual responses, an ineffective approach to combating today’s threats and handling the growing number of devices in the IT infrastructure.
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McAfee
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: Infosys     Published Date: May 21, 2018
Our client was a large financial institution with millions of customers using a wide range of products. So when customers called the contact center, they could have any query out of a possibility set of 68 categories. They would want investment advice, or ask about their account. Or they would simply want to reset their PIN. The trouble was that the large range of support offered at the contact center meant long and complex phone calls, as customers often found their way through the interactive voice response (VR) system to the wrong agent. They had to be re-routed-often several times- which gave our clients two problems.
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customer, service, automation, voice, response
    
Infosys
Published By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
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genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door, icfd, interactive voice response, ivr, metadata, information, lead, mobile, establishment, consolidation, performing, optimizing, computer telephone integration
    
Genesys
Published By: Interactive Intelligence     Published Date: Oct 10, 2012
Nearly two-thirds of customers who try to solve issues online or through an interactive voice response (IVR) system inevitably choose to speak with an agent. Can smartphone applications change this interaction landscape for the better?
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mobile apps, mobile self-service, mobile applications, customer interactions, business technology
    
Interactive Intelligence
Published By: Microsoft Dynamics CRM     Published Date: Mar 02, 2010
While the new generation of self-service applications for the Web and IVR is excellent, successful self-service programs will depend on giving customers choices and striking the right balance.
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microsoft dynamics crm, contact call center, self-service application, ivr, interactive voice response, customer service interaction, live agent support, automated self-service, automation
    
Microsoft Dynamics CRM
Published By: ThreatTrack Security     Published Date: May 21, 2015
Download this eBook to learn how ThreatSecure can detect active advanced attacks and help increase the effectiveness of security and incident response teams.
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advanced protection, cyberthreat, security, incident response team, threatsecure, it management, knowledge management, data management
    
ThreatTrack Security
Published By: CarbonBlack     Published Date: Apr 07, 2016
This in-depth report examines solution providers that deliver proactive next-generation endpoint security services (NGES) covering prevention, detection and response.
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carbon black, ema, endpoint, security, prevention, vendor, detection, response, it management, data management, business technology
    
CarbonBlack
Published By: IBM     Published Date: Oct 10, 2013
We all know how major security incidents can affect a company’s data, networks and corporate brand. We also know that sophisticated attacks, designed to gain continuous access to critical information or to cause damage in critical infrastructure, are becoming more severe, more frequent and more costly. But what can you do about it? The IBM white paper “Responding to—and recovering from—sophisticated security attacks” details four proactive steps that you can—and should—take now to help keep your organization safe: prioritize your business objectives and set your risk tolerance; protect your organization with a proactive security plan; prepare your response to the inevitable sophisticated attack and promote and support a culture of security awareness. Read the white paper to learn how to help keep your organization safe from sophisticated security attacks and find out how IBM can help.
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security, data security, networks, branding, attacks, security, security breach, safeguarding, infastructure, risk, risk tolerance, security attacks, it management, data management, business technology
    
IBM
Published By: IBM     Published Date: Nov 05, 2014
IBM Threat Protection System is designed to proactively and dynamically address today’s tough enterprise security challenges - with an integrated, contextually-aware security approach that builds in next-generation prevention, comprehensive detection, and automated response capabilities.
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ibm, ibm threat protection, security, it security, protection system, threat protection system, prevention, detection
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
BM Threat Protection System is designed to proactively and dynamically address today’s tough enterprise security challenges - with an integrated, contextually-aware security approach that builds in next-generation prevention, comprehensive detection, and automated response capabilities.
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ibm, threat protection system, automated response capabilities, it security practices, security, it management, data management
    
IBM
Published By: Microsoft Dynamics     Published Date: Jul 11, 2007
This white paper outlines ways that technology can help manufacturers meet these challenges, increase operational efficiency, and step ahead of competitors with more proactive planning, greater shared visibility, and more agile and more profitable responses to change.
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manufacturing, manufacturer, scm, supply chain, supply chain management, lean methods, lean manufacturing, lean, industrial, competitive, plant, competitive analysis, productivity, microsoft, microsoft dynamics, enterprise applications
    
Microsoft Dynamics
Published By: Oracle     Published Date: Apr 05, 2013
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. By tracking the interplay between these, you can more easily identify meaningful key performance indicators.
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contact center, oracle, call center, touch point methodology, face to face, contact center agents
    
Oracle
Published By: NitroSecurity     Published Date: Aug 21, 2009
NitroSecurity's Active Network Response is a new security model that delivers network protection closer to the users at the network edge - stopping attacks before they can propagate throughout the network. 
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network security, intrusion prevention, hackers, hacker detection, ips, anr, nitro security, nitrosecurity
    
NitroSecurity
Published By: TopLayer     Published Date: Aug 21, 2009
This white paper written by Reymann Group, compliance consultant firm, showcases thought leadership on how intrusion prevention solutions can enable proactive security responses necessary to protect today's corporate enterprise and its customers from real time threats posed by widespread cyber terrorists, hackers, and rogue insiders.
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sarbanes, intrusion prevention, ips, sox, sarbanes-oxley, sarbox, network security, cybercrime, hacker, intrustion detection, toplayer, compliance, top layer
    
TopLayer
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