business knowledge

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Published By: CA Technologies     Published Date: Oct 22, 2015
As the interest in managing information and enforcing corporate data management policies increases, data governance programs to manage data sets are becoming more and more vital to the business operation. However, in this rush for data governance programs, sometimes the true utility and importance of metadata can be missed. In this white paper, David Loshin of Knowledge Integrity, Inc. discusses the importance of data governance and the role of metadata management as a way to empower data governance and enforce data policies.
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white paper, metadata, data management, data modeling, david loshin, data governance, data governance strategy
    
CA Technologies
Published By: Alation     Published Date: Jan 06, 2017
90% of the time that is spent creating new reports is recreating information that already exists. Without a way to effectively share prior work and identify verified data sources, analysts and other data consumers lack shared context on how to apply data to analytic inquiries and business decision making. Time is wasted tracking down subject matter experts and trying to unearth tribal knowledge. Leading analytic organizations in retail, healthcare, financial services and technology are using data catalogs to help their analysts find, understand and use data appropriately. What are the 5 critical capabilities of a data catalog? Learn more here:
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Alation
Published By: Alation     Published Date: Jan 06, 2017
90% of the time that is spent creating new reports is recreating information that already exists. Without a way to effectively share prior work and identify verified data sources, analysts and other data consumers lack shared context on how to apply data to analytic inquiries and business decision making. Time is wasted tracking down subject matter experts and trying to unearth tribal knowledge. Leading analytic organizations in retail, healthcare, financial services and technology are using data catalogs to help their analysts find, understand and use data appropriately. What are the 5 critical capabilities of a data catalog? Learn more here:
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Alation
Published By: Stardog Union     Published Date: Jul 27, 2018
When enterprises consider the benefits of data analysis, what's often overlooked is the challenge of data variety, and that most successful outcomes are driven by it. Yet businesses are still struggling with how to query distributed, heterogeneous data using a unified data model. Fortunately, Knowledge Graphs provide a schema flexible solution based on modular, extensible data models that evolve over time to create a truly unified solution. How is this possible? Download and discover: • Why businesses should organize information using nodes and edges instead of rows, columns and tables • Why schema free and schema rigid solutions eventually prove to be impractical • The three categories of data diversity including semantic and structural variety
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Stardog Union
Published By: GBG Loqate     Published Date: Jul 09, 2015
Businesses are vulnerable when they assume that their data is accurate, because they are almost always losing money without their knowledge. When it comes to data quality, the problems that you don’t suspect are often worse and more pervasive than the ones you are aware of. Addresses are subject to their own specific set of rules. Detecting and correcting address errors is a complex problem, and one that can only be solved with specialized software.
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data, data management, data quality, loqate
    
GBG Loqate
Published By: Silwood Technology     Published Date: Mar 02, 2016
Ever since organisations started to implement packaged software solutions to solve business problems and streamline their processes there has been a need to access their data for the purposes of reporting and analytics, integration, governance, master data and more. Information Management projects such as these rely on data professionals being able to understand the underlying data models for these packages in order to be able to answer the critical question “Where’s the data?”. Without this knowledge it is impossible to ensure accuracy of data or timely delivery of projects. In addition the lack of discovery tools designed to meet this challenge has meant that performing this task has commonly been frustrating, time-consuming and fraught with risk. This white paper offers insight into why the traditional methods are not effective and how an innovative software product from Silwood Technology provides a faster and more effective approach to solving the problem.
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Silwood Technology
Published By: GBG Loqate     Published Date: Jul 09, 2015
Businesses are vulnerable when they assume that their data is accurate, because they are almost always losing money without their knowledge. When it comes to data quality, the problems that you don’t suspect are often worse and more pervasive than the ones you are aware of. Addresses are subject to their own specific set of rules. Detecting and correcting address errors is a complex problem, and one that can only be solved with specialized software.
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GBG Loqate
Published By: IBM APAC     Published Date: Mar 06, 2019
The Forrester Study on cost savings and business benefits enabled by Watson Studio and Watson Knowledge Catalog. Watson Studio provides a suite of tools for data scientists, application developers, and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy machine learning models at scale. The Forrester provides readers a framework to evaluate the potential financial impact of the Watson Studio and Watson Knowledge Catalog investment on their organizations.
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IBM APAC
Published By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective
Published By: Zendesk     Published Date: May 21, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-serv ice leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service,every single day.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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Zendesk
Published By: VMware AirWatch     Published Date: Jul 19, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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VMware AirWatch
Published By: VMware     Published Date: Feb 24, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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VMware
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: HPE     Published Date: Dec 05, 2014
The HP Flex-Bundles for SMB with SQL Server 2014 were created to include everything that a business needs to easily build a new environment or upgrade an existing one. The following sections cover the server, storage, networking and services building blocks that make up these pre-defined configurations. HP Flex-Bundles are built on the HP ProLiant servers that include some of the latest and most powerful Intel processors. In designing the latest generation of the HP ProLiant server families, HP wanted to not only draw on 24 years of server experience, but also gain from the depth of knowledge and insight from customers.
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platform, technology, lync, server, sql, flex-bundles, proliant, processors, server experience, customers, configuration, storage, networking, data management
    
HPE
Published By: Polycom     Published Date: Sep 04, 2012
Business will be dominated by the fastest innovators. Hiring the right people will not be enough; getting them to think about the right things in the right context will be paramount, and video is becoming the primary knowledge transfer mechanism.
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event management process, cwe, collaborative work environment, video conferencing, high performing teams
    
Polycom
Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Long-term success in business has always been about more than just who you know and what you do. It’s dependent on what you do with your customers, prospects, suppliers and partners to help them succeed. How do you grow relationships with companies where your knowledge of their business is not fully understood, or limited at best? The answer: Data.
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Dun & Bradstreet
Published By: Oracle     Published Date: May 15, 2018
More than 75% of business leaders say their current ERP system doesn’t meet their requirements, let alone future plans. To enable today’s data-driven organization, the very foundation from which you are operating needs to be re-established; it needs to be “modernized”. To help you navigate your own journey to modernization, we’ve crafted this handbook series to share the knowledge gained working with many thousands of companies using both legacy and modern ERP systems.
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Oracle
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jun 10, 2015
Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs. Discover the core characteristics of the modern enterprise, and the new ERP strategies adopted by rapidly growing enterprises like Williams-Sonoma and Knowledge Universe to support their growth.
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business management software, cloud erp, erp, business software, accounting software, business accounting software, cloud financials, small business software, enterprise software, saas, cloud, integrated software solutions, cloud computing, business software solutions, integration platform, business growth, international expansion, integrated platform, business management suite, it management
    
Netsuite DWASF Leads Display Q1 2015
Published By: Oracle     Published Date: Nov 15, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: Oracle     Published Date: Nov 25, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: Oracle     Published Date: Nov 25, 2016
Digital disruption impacts every aspect of modern business. Access to peer opinion, knowledge, and self-service capabilities, from almost anywhere and from almost any device, has hugely transformed the way we run our businesses and lead our lives.
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Oracle
Published By: VMware     Published Date: Jul 24, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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VMware
Published By: Attunity     Published Date: Feb 12, 2019
How can enterprises overcome the issues that come with traditional data warehousing? Despite the business value that data warehouses can deliver, too often they fall short of expectations. They take too long to deliver, cost too much to build and maintain, and cannot keep pace with changing business requirements. If this all rings a bell, check out Attunity’s knowledge brief on data warehouse automation with Attunity Compose. The solution automates the design, build, and deployment of data warehouses, data marts and data hubs, enabling more agile and responsive operation. The automation reduces time-consuming manual coding, and error-prone repetitive tasks. Read the knowledge brief to learn more about your options.
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dwa, data warehouse automation, etl development, extract transform load tools, etl tools, data warehouse, data marts, data hubs data warehouse lifecycle, data integration, change management, data migration, consolidating data, cloud data warehousing, data warehouse design, attunity compose
    
Attunity
Published By: TIBCO Software APAC     Published Date: May 31, 2018
Ask the average business user what they know about Business Intelligence (BI) and data analytics, and most will claim to understand the concepts. Few, however, will profess to know how analytics works or to have the skills needed to put it into practice. Despite being knowledgeable about their industry and experienced in running their organizations, the majority of business users lack expertise in analytics and visualization techniques—but that doesn’t stop them from wanting to have a go. This situation has led to ease of use and accessibility becoming the main focus for recent updates from all the leading BI vendors—but making tools easier and more widely accessible is only part of the answer. A better approach is to work both sides of the gap. To make tools that can empower business users to discover and unlock value in their data—and that extend capabilities for experts, so they can share the analytics workload, improve efficiency, and focus on higher level work. Unfortunately, the
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TIBCO Software APAC
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