Companies that successfully introduce a new requirements-engineering process not only change their process and technology but also change their thinking. While improving your requirements management and analysis practices, this step-by-step guide can help you accelerate change and process acceptance across your organization. Learn more today!
Published By: Concentric
Published Date: Mar 27, 2009
Email has become something of a critical utility, much like the electricity that powers our offices: it must be available 24 hours a day, it must provide reliable performance, and its cost must be reasonable. However, unlike electrical systems (at least from the user’s perspective), email systems require significant amounts of labor to manage well. Email systems must periodically be upgraded. New hardware must be introduced as organizations migrate to new systems. Security must be maintained and upgraded to protect the system from intrusions. Additional hardware must be deployed to protect against outages that could seriously harm user productivity. Plus, unexpected events, such as spam storms or natural disasters can drive up costs substantially in ways that were not anticipated.
Now more than ever, organizations must integrate talent issues into the strategic business planning process. With a clear understanding of the needs of the company, business leaders can use the principles of talent management to address capability gaps as part of their overall
management processes. This new focus on "The Business of Talent."
Social-enabled customer service requires three primary capabilities.
The capability to:
1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments.
Download this White Paper for more info.
Social-enabled customer service requires three primary capabilities.
The capability to:
1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments.
Download this White Paper for more info.
Enterprise project portfolio management (EPPM) is mission critical to the oil and gas industry, which is driven by billions of dollars in capital investments. These large-scale exploration and production projects, if they fail, have an impact on the company and their share price. EPPM provides that full end-to-end capability to support the capital asset lifecycle – from planning, building & construction, operation & maintenance, to decommissioning. Read seven quick wins to lower costs and discover how to accelerate revenue.
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data. The analytical capability that was once reserved for large enterprises has now permeated the world of Small to Medium Businesses (SMBs) and provided a solid foundation of visibility into what really matters to these companies.
This paper aims to discuss the various capability acquisition and it solution deployment options and provide a perspective on how to evaluate the suitability of those options, given an enterprise's situation, and to get the best outcome.
Published By: Mintigo
Published Date: Sep 05, 2018
One of the most common use cases for AI in B2B is to make predictions about which accounts are most likely to buy and which leads are most likely to convert. However, use cases for AI are being extended beyond predictive account and lead scoring to include decision-making and process automation as well. Download this SiriusDecisions technology perspective on Predictive Analytics and Artificial Intelligence Technology to learn more.
This paper will cover:
• The benefits, evolution and capabilities of AI technology solutions for B2B organizations
• The core and extended capability groups of AI
• The business priorities supported by AI
Fill out the form to get your free copy!
Imagine putting first responders on your operational team instantly on alert about new network vulnerabilities – and how to fix them? This capability is called “continuous monitoring” (CM) and a new guide from Qualys shows you how it can dramatically boost security of your network.
Learn how CM provides you with an always-on view of potential security holes. The guide explains how using CM is a vital step toward achieving continuous security of your network – the Holy Grail for every network security manager!
In the guide, you will learn how to automatically leverage vulnerability scans with CM for stronger security. Continuous Monitoring: A New Approach to Proactively Protecting Your Global Perimeter offers an easy blueprint for using automation to achieve continuous security and compliance.
Download the guide now to learn more about CM:
Requirements—why CM is vital
Scanning—value of continuous vulnerability scans
Best Practices—for using CM
Benefits—examples of how CM improves se
Published By: Vendor Guru
Published Date: Jan 04, 2008
Your organization, like most others, is probably searching for ways to improve the capability of its telephone system or replace it altogether. And given the number and variety of telephony options, organizations that fail to research their choices risk investing in a system that fails to meet their needs. However, bad IP telephony isn’t inevitable. Read this white paper to read success stories and best practices to keep your company on the right track.
Published By: Skillsoft
Published Date: Nov 21, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
Published By: Intel Security
Published Date: Apr 06, 2016
This solution brief outlines how security operations must evolve to a continuous operation focused on assessing readiness, acquiring and integrating threat intelligence, and increasing the speed of threat response capability
DB2 BLU By Other Databases And More Wayne Kernochan, Infostructure Associates September 2013 Analyst Wayne Kernochan of Infostructure Associates documents the analytics speed-up capability of DB2 with BLU Acceleration and explains how DB2 BLU compares with competitors. His conclusion after reviewing test results? ""Not surprisingly, the results verified a consistent, roughly order-of-magnitude speedup using BLU Acceleration, against DB2 pre-BLU and against some obvious competitors ..."". What is his advice to readers about DB2 BLU? ""... if your upcoming database needs are analytics/BI/reporting-related, why would you not use BLU Acceleration for them? In other words, what are you waiting for?
Learn how to:
- Build the capability to become a conduit for product innovation.
- Assess and identify the suppliers most likely to provide game-changing innovations.
- Engage suppliers and internal stakeholders throughout the innovation process.
Learn how to:
- Build the capability to become a conduit for product innovation.
- Assess and identify the suppliers most likely to provide game-changing innovations.
- Engage suppliers and internal stakeholders throughout the innovation process.
In 2013, Bon Ton Stores invested in upgrading IT, continuing to update and expand its eCommerce sites, and launching a new mobile site supporting delivery of promotions and online purchasing. A central aspect of this technology upgrade involved the replacement of an x86 server environment, supporting eCommerce with ten IBM® PowerLinux™ 7R2 servers and IBM PowerVM® running IBM WebSphere® Commerce on SUSE Linux operating systems. This case study highlights of some of the key aspects of this significant migration and its results, including how Bon-Ton IT executives support the business and what they prioritize, why they decided to make this move, what performance and capability resulted, and how it affected full data center costs and business resilience.
IDC collected and analyzed data on 11 MSSPs within the 2014 IDC MarketScape worldwide managed security services market assessment. While the market arena for MSS is very broad and there are many suppliers that offer these services, IDC narrowed down the field of players that participate in worldwide MSS based on the following criteria: Service capability across the MSS life cycle; Revenue and Geographic presence.
Learn about the latest IBM DevOps solutions for IBM z Systems mainframe that can accelerate and simplify deployments. Attend this session to find out about leveraging skills and teams dealing with multiple tools, processes and platforms.
The new IBM MQ Appliance M2001 provides an optimized version of IBM MQ V8 that runs in a hardware appliance. IBM MQ provides universal messaging that allows applications, systems and services to connect and exchange information securely, reliably, rapidly and simply. Offering MQ capability in hardware appliances, additional features are provided, as well as some appliance benefits.
This on-demand webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly
every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile,
social business, cloud, and big data analytics as the pillars. In this new environment, business leaders
are facing the challenge of lifting their organization to new levels of competitive capability, that of
digital transformation — leveraging digital technologies together with organizational, operational, and
business model innovation to develop new growth strategies. One such challenge is helping the
business efficiently reap value from big data and avoid being taken out by a competitor or disruptor
that figures out new opportunities from big data analytics before the business does.
From an IT perspective, there is a fairly straightforward sequence of applications that businesses can
adopt over time that will help put direction into this journey. IDC outlines this sequence to e
Cloud computing give you the opportunity to manage infrastructure as code. This capability provides the ability to manage the delivery pipeline in a way similar to how we manage code, providing repeatable, testable deployments of applications all the way from unit to user acceptance tests, reducing risks and costs, and removing the bottlenecks that occur at the transition from agile development to operational deployment. Join this webcast to learn how Collaborative DevOps solutions from IBM can help turn your delivery pipeline into an agile, automated workflow.
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits. Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.
Today’s multivector and persistent threats, fluid IT environments, and increasing user mobility are prompting more organizations to seek NGFW capability that provides affordable and effective layered threat protection.
Technological integration doesn’t happen overnight, of course. It takes years of behind-the-scenes teamwork and engineering—backed by decades of expertise, research, and development—to have a broad and lasting impact.
This special edition of Unleashing IT highlights the fruits of those labors, showcasing the unparalleled alignment of Microsoft, Cisco, and Intel technologies. In the following pages, you’ll read about the advancement and unique value of integrated solutions, spanning cloud environments, data centers, and management tools. You’ll also hear from organizations that are taking advantage of these converged technologies, including King County, Provincia Net, and Swinburne University.
With Microsoft, Cisco, and Intel, you have a triad of innovators and leaders that recognize the value of integration, virtualization, and unified management. A triad that continues to work behind-the-scenes to reduce the complexity and increase the capability of enterprise solutions.
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