change request

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Published By: Intralinks     Published Date: Apr 13, 2015
In the wake of the 2008 financial crisis regulatory exams have become increasingly demanding for governance, risk, and compliance professionals. New rules brought about by the Dodd-Frank Act will continue to shape future examinations including safety and soundness, compliance, market conduct, and risk-based targeted exams. We can expect these changes will require examiners to spend more time onsite, request more documents, and extend the scope and/or depth of their examinations. This means it is more important than ever to avoid the classic mistake of sharing examination documents through ad-hoc, manual processes and delivering highly sensitive data through unsecured channels like mail, e-mail, thumb drives, and FTP. In response to these increasing burdens financial institutions are looking to take control with a more structured, collaborative process for collecting, refining, and submitting regulatory information. Download this white paper to learn more about Intralinks VIA.
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Intralinks
Published By: ServiceNow     Published Date: Mar 24, 2015
In its most basic form, a runbook is an electronic or physical document that lists detailed procedures for handling every expected situation that an IT system may experience. Based on changes in system condition, incoming requests and other factors, system administrators determine which procedures to run and when to run them. Runbook procedures often include complex decision trees that indicate specific steps to follow depending on answers to pre-established questions. Administrators are responsible for performing the appropriate steps of the procedure in painstaking detail, often by manually issuing commands to components and sub-systems. Primitive runbooks are notoriously inefficient, inflexible and error prone, sometimes relying on undocumented steps known to just a few staff members. Yet, if a critical step is missed or an incorrect command is entered, the entire process may be negatively impacted.
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runbook, it system, system administrator, sub-systems, accelerate business, it management, enterprise applications
    
ServiceNow
Published By: OutSystems     Published Date: Apr 01, 2014
This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.
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it innovation, inefficiency, new service, change requests, budget, resources, skills, software development
    
OutSystems
Published By: Sailthru     Published Date: Apr 07, 2016
In the past 20 years, email marketing has changed more than any other form of direct marketing. But the Request for Proposal process that marketers use to select email service providers has not evolved at the same pace. In this guide, you’ll learn how to update your RFP process to increase subscription conversion, advertising revenue, and content recirculation.
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sailthru, online media, digital publishing, rfp, request for proposal, email marketing, direct marketing
    
Sailthru
Published By: LogRhythm     Published Date: Aug 08, 2016
Among the countless changes in Windows 10 Microsoft has provided IT organizations more visibility into auditable actions on Windows 10 machines and the resulting events in the Security Log. Understanding these enhancements is important because we need every edge we can get to detect endpoint intrusions. Threat actors use a sophisticated mix of phishing, social engineering, and malware to attempt to compromise any user within an organization. A seemingly benign order request sent to a salesperson or a benefits summary to someone in HR can contain attachments infected with malware. Once such payloads are in, the goal is to determine how to leverage current users and other accounts on the compromised machine to access valuable and sensitive data, as well as how to spread out within the organization and repeat the process.
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microsoft, security, best practices, data, business technology
    
LogRhythm
Published By: Infosys     Published Date: May 21, 2018
As with many large, established banks, our client's infrastructure was centered on a core banking system that was dependent on packaged systems and highly complex backends. Each time a new product was launched or changed, the back-end had to be reintegrated with the customer-facing channel. This was time-consuming and the bank wanted to speed up their time to market, in order to respond to the customer demand for product innovation. They therefore, needed to move from a predominately peer-to-peer (P2P) oriented multi protocol architecture to an API-Based integration platform, and set out to find a partner by issuing a request for proposal (RFP). We were keen to respond, but wanted to present a proposal with a difference.
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api, infrastructure, banking, system, rfp, proposal
    
Infosys
Published By: Numara Software     Published Date: Jul 16, 2009
See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports 
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numara, help desk management, track it, asset management, asset discovery, tickets, requests, dashboards, license compliance, change management, processes, sla, service level agreement, best practices, knowledge management, enterprise applications
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: IBM     Published Date: Apr 26, 2013
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
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smartcloud, control, desk, consolidate, advances, services, management
    
IBM
Published By: NavAscend     Published Date: Mar 02, 2011
Introducing Sequoia ITSM: A better way to manage a technology organization end-to-end, control of work load and work flow at your finger tips, with creditable business intelligence, in real time.
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itsm, itil, bpm, bpm, lombardi, sequoia, navascend, ibm, vmc, catalog, dashboard, scorecard, services, slm, incident, problem, change, task, request, self help
    
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