client service

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Published By: IBM     Published Date: Nov 12, 2013
Listen as John Allessio, Worldwide VP, Services, Support & Client Services, Industry Solutions discusses why clients choose IBM SmartCloud Solutions.
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software as a service, saas, saas solutions, business process innovation, analytics, business process as a service, knowledge management, enterprise applications
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
This paper explores how companies can more safely introduce employee - or corporate-owned mobile devices into the workplace, identify the risks inherent in their broader access to corporate data, and derive enhanced business value.
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corporate data, business value, mobile devices, client services, security, it management, business intelligence, database security
    
IBM
Published By: IBM     Published Date: Apr 21, 2016
"Reshaping trading partner communities with growth, agility and scalability View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM B2B Cloud Services cite, including: - Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners"
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ibm, b2b, cloud, b2b integration
    
IBM
Published By: IBM     Published Date: May 24, 2016
Join Forrester and IBM to learn how, clients are leveraging mobile and cloud to transform their businesses and bring new innovations to market. Understand how organizations can continuously deliver high quality mobile enterprise applications that leverage Cloud computing to securely integrate with their IT systems opening up new sources of revenue and innovation. Forrester Principal Analyst John M. Wargo will share insights Forrester has gleaned from conversations with clients deploying packaged solutions and building custom applications using cloud services. IBM's Botond Kiss will provide insight into how leading organizations are using cloud to accelerate their mobile transformation.
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ibm, forrester, cloud, mobile, mobile applications
    
IBM
Published By: IBM     Published Date: Oct 11, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM Sterling B2B Cloud Services cite, including: -Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners
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ibm, commerce, b2b, b2b integration, cloud, advantage cloud, networking, knowledge management, enterprise applications, business technology
    
IBM
Published By: Cisco     Published Date: Apr 10, 2015
The data center has gone through many major evolutionary changes over the past several decades, and each change has been defined by major shifts in architectures. The industry moved from the mainframe era to client/server computing and then to Internet computing. In 2011, another major shift began: the shift to a virtual data center. This has been the primary driver in enabling customers to transition to the cloud and ultimately IT as a service. The shift to a virtual data center will be the single biggest transition in the history of computing. It will reshape all the major data center tiers: applications, storage, servers and the network.
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cisco, zk research, data center, itaas, migration, cloud computing, applications, servers, network, virtualization, infrastructure, design and facilities
    
Cisco
Published By: Xero     Published Date: Feb 18, 2014
Learn how to market payroll services to your clients to ensure a profitable revenue stream. We’ll share tips and tricks from accounting professionals who have been successful in attracting new clients by marketing payroll as part of their value add services.
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payroll, accountants, xero, accounting, small business accounting
    
Xero
Published By: IBM     Published Date: Jul 05, 2012
There are significant cost and performance advantages in migrating from Oracle or HP platforms to Power Systems. In order to mitigate the risks in moving, IBM offers a Migration Factory to partner with clients throughout their transition. Read the white paper to learn more about the advanced tools, metrics and workshops available with this service.
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ibm, technology, project management, automation, platform, migration factory, power systems, business technology
    
IBM
Published By: Net Atlantic     Published Date: Sep 10, 2010
Net Atlantic's free on-demand webinar, Solutions for Email Subscriber Management, covers several ways to manage your subscribers to maximize deliverability, including permission options, suppression files, re-engagement campaigns, and more. Your relationship with your clients is the most important factor in your success. A good email service provider should provide you with the tools to help you engage your subscribers successfully. View It Now - On Demand! Recorded Live on September 2, 2010
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net atlantic, subscriber email, email management, deliverability, webinar, esp, crm, social media, automation
    
Net Atlantic
Published By: Cisco     Published Date: Jan 05, 2015
The data center has gone through many major evolutionary changes over the past several decades, and each change has been defined by major shifts in architectures. The industry moved from the mainframe era to client/server computing and then to Internet computing. In 2011, another major shift began: the shift to a virtual data center. This has been the primary driver in enabling customers to transition to the cloud and ultimately IT as a service. The shift to a virtual data center will be the single biggest transition in the history of computing. It will reshape all the major data center tiers: applications, storage, servers and the network.
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data center, consolidation, server virtualization, new applications, it management, data management
    
Cisco
Published By: VMware     Published Date: Feb 24, 2017
IT organizations are largely siloed between the desktop and mobile management worlds. IT has addressed management of mobile devices with modern enterprise mobility management (EMM) solutions. However, Windows desktops have been managed separately using older PC lifecycle management (PCLM) technologies, which have fallen short of basic IT and end user expectations of today’s evolved, mobile-cloud workforce. The VMware AirWatch® Unified Endpoint Management (UEM) solution is a single, platform-independent approach for managing every device and every operating system across any organizational use case. The solution combines traditional client management requirements with modern EMM efficiencies enabling IT to deliver OS policies, patches, and apps over-the-air. Cloud-first management with instant push technologies and self-service capabilities ensure lower cost management, better security, and peak user experience regardless of the device being used to access the corporate environment.
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VMware
Published By: IBM     Published Date: Apr 23, 2008
Imagine using your personal desktop on any computer. You can, with the IBM Virtual Client Solution. This demo explains the backend process of server-hosted services, shows how a user’s desktop is delivered through a remote connection, and demonstrates how an administrator can shift servers for IT simplification without interrupting users.  Watch the demo now.
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ibm, ibm opt it, opt it, remote desktop, vnc, virtual client, virtual machine, virtual desktop, remote access
    
IBM
Published By: iDirect     Published Date: Aug 21, 2009
The Internet boom continues to grow as more and more businesses, residential and SOHO clients start using the Internet. As service providers begin to scale their networks to accommodate this tripledigit growth, traffic engineering and scalability of the network has been of utmost importance.
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soho, soho security, service providers, network scalability, traffic management, network expansion, idirect
    
iDirect
Published By: SpringCM     Published Date: Dec 07, 2006
Learn how web services integration enabled Priority Solutions’ clients and vendors to access documents in the SpringCM repository via the company’s self-service Web portal.
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content management, document management, content management system, collaboration, web portal, portals, internet portal, springcm, spring cm, knowledge management, information management
    
SpringCM
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Insurers are renewing their focus on top line growth-seeking ways to increase premium volumes while at the same time improving profitability. Properly interacting with customers creates revenue on all ends. Read on to learn about key user interaction
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integrated content, communications, key business issues, points of contact, upselling, account management, client services, knowledge management, enterprise applications
    
Interactive Intelligence
Published By: eGain     Published Date: Oct 12, 2007
Repeat business from your existing customer base is the best kind of business you can have. And the best way to ensure repeat business is to treat your customers right. In this white paper we introduce the notion of Customer Centered Service, a new and exciting way to increase customer loyalty and, with it, profitability.
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customer service, customer satisfaction, repeat, repeat business, client service, client services, satisfied customers, profitability, maximizing profit, egain
    
eGain
Published By: eGain     Published Date: Oct 12, 2007
Business relationships have always been based on interactions. Until now most of these interactions have been through conventional means, such as the telephone. But now more and more of your business interactions are over the Internet, and this trend will continue for the foreseeable future. Are you ready to handle this change?
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customer interactions, customer service, customer support, support, helpdesk, online support, help desk, client service, egain
    
eGain
Published By: CA ITAM     Published Date: Sep 09, 2008
Robin Bloor addresses the business value to be derived by evaluating key client management processes such as asset management, service management, change management, security and integration/automation against four maturity levels. Read this white paper to learn how to align your people, processes and technology to elevate the maturity of your client management.
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CA ITAM
Published By: ZSL Inc.     Published Date: Sep 25, 2008
The hotspot in the current IT world is optimized Web Services. Now the enterprises have started their vision towards next generation Web Services. This white paper gives information for the business managers and engineers in developing and deploying Web Services using Rational Application Developer (RAD) and WebSphere Application Server (WAS), respectively. This paper explains the process to:* create a Web Service and Web Server client* build security to that web service* deploy the web service in WebSphere application server
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zsl, soap, java, wsdl, uddi, web service security, risk exposure, security, software development
    
ZSL Inc.
Published By: Artizan Internet Services     Published Date: Sep 29, 2010
Today, people continue to migrate to the Internet to accomplish many of their day-to-day tasks. Insurance agencies need to understand the importance and huge value in online client access.
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insurance, client access, online client access, 24/7, customer service
    
Artizan Internet Services
Published By: Jive Software     Published Date: Mar 29, 2013
How To Build Bridges Between Today's Customer Service Islands
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customer service, client service, communication, customer loyalty
    
Jive Software
Published By: Jive Software     Published Date: Mar 29, 2013
6 Ways Social Team Collaboration can Drive Customer Service Success
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social, collaboration, customer service, client service, productivity, performance, roi, social
    
Jive Software
Published By: Jive Software     Published Date: Mar 29, 2013
How To Turn Customers Into An Extension Of Your Support Team, Cut Costs And Drive Satisfaction
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customer service, client service, customer retention, communication, social, social media
    
Jive Software
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: Riverbed     Published Date: Feb 26, 2015
The financial industry is tough. Things change fast, and the field is always becoming more competitive and global. Likewise, clients are more demanding than ever, and customers now expect nothing less than 24/7 accessibility and reliability. To succeed in this environment, financial services firms and their clients rely heavily on IT to get the job done. Unfortunately, many firms struggle to keep up with those demands and are held back by issues with technology – especially regarding mission-critical applications.
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apps, technology, finance, it management
    
Riverbed
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