consulting

Results 1 - 25 of 365Sort Results By: Published Date | Title | Company Name
Published By: Akamai Technologies     Published Date: Apr 25, 2018
In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that: Customer trust is at an all-time low and it’s hurting growth Executives are aware that customer trust is becoming critical to success Companies struggle to balance security with digital experience Failure to deliver on security impacts brand reputation, customer trust, and revenues This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
Tags : 
digital, experience, security, executives, customer
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Apr 25, 2018
In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that: Customer trust is at an all-time low and it’s hurting growth Executives are aware that customer trust is becoming critical to success Companies struggle to balance security with digital experience Failure to deliver on security impacts brand reputation, customer trust, and revenues This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
Tags : 
digital, experience, security, executives, customer
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Apr 25, 2018
In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that: Customer trust is at an all-time low and it’s hurting growth Executives are aware that customer trust is becoming critical to success Companies struggle to balance security with digital experience Failure to deliver on security impacts brand reputation, customer trust, and revenues This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
Tags : 
digital, experience, security, executives, customer
    
Akamai Technologies
Published By: Genesys     Published Date: Feb 21, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
Tags : 
forrester, artificial intelligence, consulting, customer experience
    
Genesys
Published By: Bluewater Learning     Published Date: Apr 09, 2018
As great as Cornerstone OnDemand is, anyone could use a little help solving more of their learning and talent management challenges. With the right partner, you can achieve greater business results with Cornerstone almost immediately.
Tags : 
bluewater, bluewater assurance, cornerstone ondemand support, cornerstone ondemand administration, cornerstone ondemand assurance, cornerstone ondemand reporting, cornerstone ondemand ux workflows, cornerstone ondemand content, cornerstone ondemand data, cornerstone ondemand technology, cornerstone ondemand process, cornerstone ondemand
    
Bluewater Learning
Published By: Bluewater Learning     Published Date: Apr 30, 2018
Many Learning and Talent leaders express frustrations surrounding the magnitude of aspects to consider when it comes to content & curricula management. We can help. Our experts help organizations define what they need, what they want, and how to get there. Bluewater Content & Curriculum BLUEprint Packages offer start-to-finish consulting and recommendations that will give you the confidence to make the changes your program needs.
Tags : 
    
Bluewater Learning
Published By: Bluewater Learning     Published Date: Apr 30, 2018
There is a movement towards advanced and predictive analytics in the Learning and Talent Management space. But what does that really mean? Bluewater’s team of consultants and developers can help you define what analytics means for your company,
Tags : 
    
Bluewater Learning
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
With high user expectations shifting faster than ever, the software landscape is evolving at a feverish pace to deliver higher–quality software—and testing must be able to keep up. CA has worked with Paul Gerrard, Principal, Gerrard Consulting, to identify some of the new challenges that the digital economy presents for testing, and the trends that have emerged to meet them. We cover some of these topics in this e–book.
Tags : 
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
L'evoluzione sempre più rapida delle aspettative (elevate) degli utenti fa sì che il panorama software si modifichi a un ritmo febbrile, per offrire software di maggiore qualità: e il testing deve essere in grado di stare al passo. CA Technologies ha collaborato con Paul Gerrard, Principal di Gerrard Consulting, per individuare alcune delle nuove sfide che l'economia digitale presenta per l'attività di testing, e i trend emersi per superarle. Alcuni di questi argomenti sono illustrati in questo e-book e in un libro tascabile.
Tags : 
    
CA Technologies EMEA
Published By: Oracle     Published Date: Apr 05, 2018
Les fonctions marketing et informatique font plus que jamais la paire. Aujourd'hui, l'agilité des entreprises se mesure à l'aune de la flexibilité opérationnelle de leurs outils marketing. Pour découvrir les possibilités ouvertes par les nouvelles technologies dans le domaine du marketing, lisez notre « Guide des technologies marketing ». Au sommaire : Les technologies du paysage marketing actuel Les nouveautés de l'automatisation marketing Le rôle de vos contenus et des réseaux sociaux dans votre stratégie globale Oracle is a global technology company who provide a range of services, including the Oracle, the ‘industry’s broadest and most integrated public cloud’ which lowers costs and reduces IT complexity. They also offer IT security service, database, Java services, Enterprise Management, consulting and support services and more. Oracle have more than 420,000 customers worldwide and are widely revered throughout the computing industry. All information that you supply is pro
Tags : 
    
Oracle
Published By: Oracle     Published Date: Apr 05, 2018
Eine effektive Zusammenarbeit zwischen Marketing und IT ist wichtiger denn je und hängt zunehmend von der Flexibilität der Marketingtools ab. Hierbei spielt die Technologie eine zentrale Rolle. Unsere ‚Anleitung zum Aufbau Ihrer Marketingtechnologie‘ verrät, wie Sie Ihre Marketingstrategie mit der richtigen Technologie optimieren:: • Gewinnen Sie neue Perspektiven zum Einsatz von Technologie im Marketingbereich • Informieren Sie sich über neue Entwicklungen zur Automatisierung im Marketingbereich • Integrieren Sie Content und soziale Netzwerke in Ihre Gesamtstrategie Oracle is a global technology company who provide a range of services, including the Oracle, the ‘industry’s broadest and most integrated public cloud’ which lowers costs and reduces IT complexity. They also offer IT security service, database, Java services, Enterprise Management, consulting and support services and more. Oracle have more than 420,000 customers worldwide and are widely revered throughout the computi
Tags : 
    
Oracle
Published By: Intouch Insight     Published Date: Apr 23, 2018
Customer Experience (CX) has become a critical differentiator for companies. Consulting company Forrester has declared that we are in the “Age of the Customer,” and Gartner argues, “A superior customer experience is one of the few remaining means of sustainable competitive differentiation as the effects of globalization take their toll.” Despite its widely-recognized importance, CX continues to be a loosely-defined concept, with each organization seeming to have its own definition. Approaches to the discipline and the arrangement of CX teams and related roles vary widely from business to business, leading to some confusion within organizations trying to select a CX approach. Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. We’ll start by defining customer experience and its im
Tags : 
    
Intouch Insight
Published By: Globality     Published Date: Apr 05, 2018
Cost pressures and demand for specialised, technical expertise are causing companies to re-evaluate their consulting partnerships and consider new kinds of advisers.
Tags : 
globality, consulting, expertise, return on investment, it advice, management advice, outsourced management, business technology
    
Globality
Published By: Globality     Published Date: Apr 05, 2018
This report shows how a growing demand for digital skills and specialist capabilities is creating opportunities for multinationals to shake up their portfolio of incumbent service providers and consider smaller, niche suppliers and new tech-savvy firms.
Tags : 
globality, consulting, multinational, outsourcing, business technology
    
Globality
Published By: ASG Software Solutions     Published Date: Apr 20, 2010
Application modernization is a powerful method for extending the life and improving the business value of a company's critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support.
Tags : 
application modernization, forrester consulting, apo, asg, application portfolio optimization
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 20, 2010
This paper can help you achieve successful legacy modernization projects. It presents practical steps for starting application modernization projects and describes the benefits of three high payback strategies. It also reviews the criteria for evaluating a variety of modernization tools.
Tags : 
asg, application modernization, clarity consulting, apo, application performance optimization, business intelligence
    
ASG Software Solutions
Published By: Microsoft Azure     Published Date: Apr 11, 2018
The 2017 study, The Total Economic Impact™ of Microsoft Azure IaaS, gives insight into both the costs and benefits of large-scale Azure infrastructure as a service (IaaS) implementation. This commissioned study conducted by Forrester Consulting analyzes the return on investment and business impact that several enterprises experienced when moving from a primarily on-premises environment to Azure. The companies interviewed come from a variety of industries and locations (global/multinational, North American, and European). In addition to a 435 percent overall return on an Azure IaaS investment*, the businesses also experienced: Reduced data center and outsourcing costs. Website scale and performance improvements. Ease of experimentation through virtualized environments. Developer and tester improvements. Download the study to learn about the potential ROI that could be realized by shifting some or all of your management and operations to Azure.
Tags : 
    
Microsoft Azure
Published By: LogMeIn     Published Date: May 18, 2018
In partnership with Forrester Consulting, Bold360 surveyed 468 businesses across industries with the goal of defining a Customer Engagement maturity model that can serve as a blueprint for those organizations considering how to evolve.
Tags : 
logmein, bold360ai, customer engagement, customer service, business outcomes, business intelligence, information management
    
LogMeIn
Published By: Decca Consulting LLC     Published Date: Sep 14, 2012
Most Companies Have an Issue with Talent Acquisition and Retention. This can be overcome by working with the right Staffing Company who will understand your need and work at a reasonable cost tailored to fit your budget.
Tags : 
    
Decca Consulting LLC
Published By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
Tags : 
mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
Published By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
Tags : 
mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
Published By: SAP     Published Date: Mar 09, 2017
In April 2016, SAP commissioned Forrester Consulting to evaluate how enterprises are taking advantage of IoT, how IoT fits into broader digital transformation initiatives, and the role of immediate insights in realizing the benefits that IoT can deliver.
Tags : 
    
SAP
Published By: HPE Intel     Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
Tags : 
    
HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
Accelerate your journey to an all-flash data center with Hewlett Packard Enterprise Storage Consulting solutions. Slash costs and double performance with HPE 3PAR StoreServ All-flash arrays. Now you no longer need to choose which apps to take to flash; take them all and you won’t regret it. We deliver maximum performance, highest availability, Tier-1 data services, ease of management, and robust data protection at the lowest total cost of ownership (TCO) on the market when you engage with HPE Storage Consulting to provide an end-to-end all-flash solution.
Tags : 
    
HPE Intel
Published By: Cisco     Published Date: Feb 23, 2016
In January 2015, Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment enterprises may realize by deploying Cisco TrustSec. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco TrustSec on their organizations.
Tags : 
investment management, consulting, business optimization, investing
    
Cisco
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.