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Published By: Entrust Datacard     Published Date: Nov 24, 2015
This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralised administration.
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entrust ssl certificates, security, security application, ssl certificates, ssl certificate management, entrust certificate services
    
Entrust Datacard
Published By: EMC Converged Platforms     Published Date: Jan 12, 2016
Learn how to build your next-generation data center in a flash by breaking down silos and simplifying IT. VCE™ CI Starter Kits make it even faster and easier for new customers to take advantage of market-leading Converged Infrastructure at a special promotional price. These all-flash Vblock® Systems based on XtremIO storage will give you the foundation to make your IT environment more agile, reliable, and cost-effective:
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vce, converged infrastructure starter kit, vblock systems, xtremeio, networking, it management, wireless, knowledge management, data management
    
EMC Converged Platforms
Published By: Red Hat     Published Date: Jan 01, 2012
A world-leading web content management and customer experience management system built its capabilities on the Ixonos Elastic Cloud – which is based on the Red Hat software stack, including value-rich Red Hat Enterprise Linux. Learn how Red Hat Enterprise Linux offered a stable, flexible environment for cloud deployments.
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ixonos elastic cloud, software stack, red hat, ez systems, linux, cloud deployments
    
Red Hat
Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Nov 22, 2018
Modern marketers leverage insights on how consumers browse goods or make a purchase, to design smarter cross-channel programs and create relevant campaigns. Brands that leverage cross-channel marketing see a 91% customer retention rate. You can do this too. Learn how other marketers in ASEAN are leveraging cross-channel to create real business impact. Join this webinar and hear from Charlie Loo, an award-winning marketer and our Principal Consultant on: • five practical ways you can use cross-channel marketing • the importance of cross-channel in a mobile first environment • the difference between multi-channel and cross-channel
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Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
Published By: EMC Converged Platforms     Published Date: Feb 01, 2016
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable. After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
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vce, vblock, kimpton, converged infrastructure, legacy infrastructure, agile, availability, performance, enterprise applications, storage, business technology
    
EMC Converged Platforms
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover the best practices from HPE’s IT Advisory Consulting Services for migrating and transforming applications in Hybrid IT by capitalizing on innovative platforms, modern application architectures, agile development tools and proven methodologies. There are a number of challenges our customers face when migrating and transforming applications for a Hybrid IT environment. This guide provide proven strategies and application approaches that can help them understand and reduce risks and complexity
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Hewlett Packard Enterprise
Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server powered by Intel® Xeon® Platinum processor systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
Published By: CA Technologies     Published Date: Sep 29, 2011
The identity and access management challenges that exist in the physical world - identity management, application security, access control, managing sensitive data, user activity logging, and compliance reporting - are even more critical in the virtual environments that are growing in use as IT seeks to streamline its operations and reduce operating costs. However, security risks are increased due to the nature of the virtualization environment and IT should seek to extend their security solutions from the physical server environment to the virtualization environment as seamlessly as possible. Continue reading this white paper to learn how CA Content-Aware IAM solutions help protect customers in the physical world and similarly protect virtual environments by controlling identities, access, and information usage.
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technology, virtual, identity management, access control, security, protection
    
CA Technologies
Published By: Polycom     Published Date: Feb 25, 2015
The Fortune 100 and 400,000+ customers rely on Polycom to push the greatness of human collaboration forward everyday. For video collaboration to become ubiquitous, systems need to be easy to use and manage. And they need to deliver great experiences across every work environment, from immersive theater to conference room to work and home office to mobile video on a tablet or smartphone.
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polycom, video conferencing, communication, collaboration, solutions, technology, business technology, telecom
    
Polycom
Published By: HP Ecommerce     Published Date: Dec 10, 2015
In today’s user-centric world, applications are increasingly at the heart of how your customers experience your products and services. Consistently good application performance is now essential to business success. This is where the quality of application performance enters the picture. Given the complexities of today’s modern application environments, applications should be tested early, often, and thoroughly in the development cycle using processes and solutions to fit your specific needs. To help your organization meet this objective, this interactive brochure explores an eight-step framework for better application performance. This framework begins with business requirements and culminates in the ongoing optimization of your application performance. With its expansive application software portfolio, HP covers all of the steps in this framework.
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HP Ecommerce
Published By: Red Hat     Published Date: Jun 23, 2016
Cisco is a leading provider of networking solutions that transform how people connect, communicate, and collaborate. A US $47 billion global company, Cisco develops intelligent networks and technology architectures for customers in industries ranging from government and military to healthcare and transportation. To help keep pace with rapidly changing customer demand, Cisco built its internal Lightweight Application Environment on OpenShift Enterprise by Red Hat. With this solution, Cisco IT delivers application middleware quickly and easily to internal developers through a self-service portal. Cisco has decreased time to market for new applications, streamlined the infrastructure using containers, increased operational efficiencies, and improved the developer experience.
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cisco, best practices, networking, software development, productivity
    
Red Hat
Published By: Panaya     Published Date: Aug 09, 2018
When it comes to investing in ERP systems, improving the efficiency and responsiveness of business processes is a top concern for SAP customers. However, among IT professionals, safe delivery is of higher priority than ERP digitalization or starting an IT agility transformation. With SAP S/4HANA, this no longer needs to be a compromise. When moving to SAP S/4HANA, IT professionals need to implement not only the technical upgrade of SAP S/4HANA but also the required customizations, which necessitate an intensive amount of business collaboration and software delivery. And for that to happen, IT needs an enterprise agile delivery solution to gather and implement the business requirements to SAP S/4HANA as quickly as possible without business disruption. Read this white paper to discover how you can transition to SAP S/4HANA and achieve true enterprise agile delivery — a new standard to deliver changes to your SAP environment. Topics include: • Sync business and IT to ensure your ERP solu
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Panaya
Published By: CA Technologies     Published Date: Nov 02, 2016
Customer obsession has created a business environment of continual disruption. Constant change is forcing execs to recognize that traditional planning and delivery practices don’t sustain the ability to focus on strategy while delivering new capabilities. To adapt to an environment where change is the new normal, project management office (PMO) leaders and enterprise architecture (EA) strategists are expanding Agile methods, but scaling Agile to the enterprise requires significant process, organization, and cultural change. This report identifies best practices for tackling this challenge.
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CA Technologies
Published By: Makino     Published Date: Jun 23, 2017
Leadership at Chicago Faucets of Milwaukee, Wis., discusses how investments in flexible manufacturing systems helped drive company-wide supply chain improvements for improved delivery, inventory management and profitability in the manufacturing of its commercial faucets. Using two MMC2 flexible manufacturing cells with Makino horizontal machining centers, the company’s manufacturing team achieved the flexibility necessary to efficiently respond to real-time customer demand within an exceptionally high-mix production environment.
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flexible manufacturing system, fms, machining automation, automated machining, machine tool automation, automated pallet handling, automated material handling
    
Makino
Published By: VMware     Published Date: Oct 02, 2018
Digital disruption is fundamentally changing IT. Today’s organizations are under more pressure than ever to innovate fast and offer a superior experience to every customer. In this white paper, we explore the advantages that a modernized data center can bring for IT organizations seeking to keep pace in a dynamic environment, and how a software-defined approach can help move them forward. Real-world examples showcase how VMware is enabling IT teams to develop future-proof strategies with a foundation that is ready for cloud environments as well as global expansion and customer acquisitions. Submit the form to read this latest whitepaper to discover the advantages and how you could develop a future-proof strategy with VMware.
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VMware
Published By: IBM     Published Date: Jul 26, 2017
Every day, torrents of data inundate IT organizations and overwhelm the business managers who must sift through it all to glean insights that help them grow revenues and optimize profits. Yet, after investing hundreds of millions of dollars into new enterprise resource planning (ERP), customer relationship management (CRM), master data management systems (MDM), business intelligence (BI) data warehousing systems or big data environments, many companies are still plagued with disconnected, “dysfunctional” data—a massive, expensive sprawl of disparate silos and unconnected, redundant systems that fail to deliver the desired single view of the business. To meet the business imperative for enterprise integration and stay competitive, companies must manage the increasing variety, volume and velocity of new data pouring into their systems from an ever-expanding number of sources. They need to bring all their corporate data together, deliver it to end users as quickly as possible to maximize
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scalability, data warehousing, resource planning
    
IBM
Published By: Sitecore EMEA     Published Date: Jan 23, 2018
The global beauty company provides an exhilarating example of the power of context-driven commerce. When customers can rely on brands to achieve the outcomes that are important to them, brand owners can shift their focus from nonstop customer acquisition to long-term customer engagement. The Sitecore Experience Platform and the underlying Sitecore Experience Database are foundation technologies for IT organizations wanting to implement context-driven commerce environments that function elegantly today and into the future. Sitecore puts an end to digital retailers’ obsession with cart abandonment, replacing it with opportunities to delight customers with personal, meaningful commerce offers.
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advertising, revenue, customers, social channels, sitecore
    
Sitecore EMEA
Published By: Optimizely     Published Date: Apr 06, 2018
We live in the age of the consumer. Across touchpoints, customer expectations for digital interactions and brand experiences are evolving. Today, it is critical for organizations to deliver high-performing, personalized encounters across the customer journey. To drive innovation and stay competitive, organizations need to reorient towards the customer—which means being able to understand their needs, adapt to their expectations, and quickly make improvements. But pinpointing where to make iterations across your tactics and digital entities like websites and landing pages can be a difficult task—especially in today’s multi-touch environment.
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Optimizely
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement
    
CA Technologies
Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology, enterprise applications, business technology
    
Genesys
Published By: Genesys     Published Date: Oct 16, 2013
Changes in customer behavior and expectations are causing organizations to make dramatic shifts in how they engage with customers. The requirements for a world-class contact center in this new environment have also shifted. In this white paper you’ll find five key steps to keep in mind when building a world-class contact center in today’s rapidly changing customer landscape.
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm, enterprise applications, business technology
    
Genesys
Published By: Genesys     Published Date: Dec 11, 2013
Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.
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automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco, genesys, business technology, telecom
    
Genesys
Published By: VMware, Inc     Published Date: Oct 30, 2014
VMware vCloud® Government Service provided by Carpathia® is an enterprise-class hybrid cloud solution built on vSphere®, which empowers government customers to leverage existing investments in applications and infrastructure. As a result, government agencies can avoid the cost and complexity of re-architecting and retraining sta for public cloud infrastructure that is radically dierent from what is in place today. Instead of operating a combination of onsite and osite IT environments and struggling to maintain both new and legacy applications and infrastructure, vCloud Government Service provides the right mix of internal controls with the ability to securely scale to meet demand for IT resources. As you contemplate migrating basic workloads and/or mission-critical and sensitive data to the cloud, be sure to address these top 5 considerations.
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hybrid cloud solution, enterprise-class hybrid, applications and infrastructure, it environments, sensitive data, it management, enterprise applications, data center
    
VMware, Inc
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