digital world

Results 176 - 200 of 269Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jul 13, 2018
Ease, effectiveness and emotion drive great customer service, but top-line growth requires that application development and delivery (AD&D) professionals keep an eye on trends. Forrester Research has identified 10 customer service trends in 2018 for AD&D and others who support customer service. Before you strategize on improving your quality of service, read this Forrester Report by Vice President and Principal Analyst Kate Leggett. You’ll learn which investments are critical and the advantages of: • Focusing on context and inquiry type to deliver the best customer experience • Using automation and AI to uncover new revenue streams and transform operations • Exploring new labor models to maximize human connections in a digital world
Tags : 
    
Genesys
Published By: Monotype     Published Date: Jun 29, 2017
After years spent hidden in the shadows of Millennials, Generation Z is taking over the spotlight and making some serious waves in the process. Gen Zs are the first true digital natives, born between the late 1990’s to the mid 2000’s, and only know a world with Internet access, social media and smartphones. This “YouTube generation” is tech-savvy and pragmatic, drives innovation and the way we consume media, and they’re pushing brands and marketers to catch up in the process. Like, follow, read, repeat In an era of massive information (and advertising) overload, the brand-consumer relationship is a delicate dance. One misstep and a disgruntled customer will gladly find a new partner. Thanks to a mobile-first, visually rich, social and digital world, people expect flexibility, authenticity and consistency in every single interaction with a brand. In order to keep your customers engaged and happy, look to the emerging behaviours and preferences of Generation Z as a beacon for what’s to c
Tags : 
generation z, communication, media, marketing, branding, customer engagement, digital engagement
    
Monotype
Published By: HP Inc.     Published Date: Feb 14, 2019
How to overcome complexity and be ready for future growth. The modern production digital print market brought a world of opportunities for micro-runs and variable data printing into the hands of Print Service Providers (PSPs). With print available in any quantity to anyone, print is being democratized, resulting in ever-greater numbers of increasingly smaller jobs. The old print model of high-volume static print is being replaced with a myriad of micro-runs and micro-jobs. Automation that allows PSP owners to master the ensuing complexity and respond faster than ever before is enabling them to refocus on market development and on delivering value.
Tags : 
    
HP Inc.
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Today, digital is everywhere—cloud, mobile, social and the Internet of Things are changing the way we all work and play. This rapidly evolving digital world is also redefining the relationship between your business and your customers, who now expect a convenient, interactive experience from their preferred brands. Security is also a concern. Risk is rising, as both the enterprise and its customers exchange a growing amount of sensitive data. This transformation is also amplifying competition. As analyst Mark Raskino notes, “As a consequence, all players rebuilt their strategies around the same time, and all have awakened to the power of digital business at the same time. Contention is therefore inevitable.” To find out more download this whitepaper today!
Tags : 
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
In the digital economy, application programming interfaces (APIs) are essential for executing ideas quickly and seizing new business opportunities. They are the building blocks of digital transformation, enabling organizations to deliver exceptional customer experiences, create new revenue streams and connect employees, partners, apps and devices to data—anytime, anywhere. APIs are not necessarily a new technology, but in today’s digital world, they have risen in prominence and become important to every facet of the enterprise. This in turn has increased the demand for effective API management. But what does an effective solution look like? The API Management Playbook will help you understand: • Why digital transformation is crucial in the application economy • How APIs are the building blocks of digital transformation • Which key stakeholders in your organization are impacted by APIs • What the API lifecycle is and how it relates to API management
Tags : 
    
CA Technologies EMEA
Published By: Entrust Datacard     Published Date: May 15, 2014
Entrust Certificate Services provide one of the industry’s most comprehensive offerings of digital certificates and related services, tools and solutions. Whether it's a basic SSL certificate, more advanced EV multi-domain SSL certificates, or specialty certificates for secure email, code-signing or Adobe PDFs, Entrust offers a comprehensive portfolio of today's most-used digital certificates. And all are supported by Entrust's world-class service.
Tags : 
entrust, ssl, ecommerce, extended validation, chrome, mobile browsers, networking, it management
    
Entrust Datacard
Published By: Turn     Published Date: Jan 07, 2014
Download this report to learn about the Digital Elite, the world's most valuable audience.
Tags : 
cloud marketing, digital audience, audience targeting, audience segments, population segment, audience insights
    
Turn
Published By: Invoca     Published Date: Jan 21, 2014
In the rush to digital, B2B marketers have ignored a crucial element that salespeople and buyers need: direct human interaction. Sales teams know that calls close customers, and 97% of B2B technology buyers want direct interactions with the provider during the research and purchase process. So why have we left voice conversations behind? In order to get more sales qualified leads and master marketing automation in a multichannel world, we need to bring back human engagement. Join Invoca and guest Forrester Analyst Lori Wizdo as they examine:
Tags : 
b2b marketing automation, marketing automation, customer lifecycle, b2b buyers, b2b technology buyers, inbound calls
    
Invoca
Published By: SAP     Published Date: Mar 22, 2016
Nearly all store sales will be influenced by digital in 2020, and the retailer of the future will excel at orchestrating core processes in the maze of near-infinite purchase paths available to ever-more discerning consumers. Digital transformation will impact all areas of retail business processes as retailers seek new ways to reach consumers while maximizing efficiencies within their own operations. Automation, speed, and contextually driven decisions will create opportunities for retailers and help transform relationships with their suppliers, consumers, and employees. Learn more about how digital transformation is impacting the retail industry. Download a complimentary copy of the Retail in a Digital World white paper.
Tags : 
sap, digital retail, digital businesses, business technology
    
SAP
Published By: SAP     Published Date: Mar 22, 2016
Experts say the demand for electricity, natural gas, and water will double or triple as billions of people join the digital economy, and the use of energy and water will grow while vehicles and mass transit go electric. One thing is clear – the digital economy needs clean, dependable, and affordable electricity. This should be a great outlook for power generators, distributors, and retailers, but decarbonization, deregulation, and decentralization are disrupting the century-old utilities hierarchy. A “Digital Energy Network” is emerging that reflects new structures of power generation, transmission, distribution, and retail. It will foster new business models and processes and transform work in a competitive and collaborative digital economy.
Tags : 
digital utilities, sap, digital world, natural resources, business technology
    
SAP
Published By: SAP     Published Date: Mar 22, 2016
This white paper offers a deeper perspective on digital transformation in our industry. Focusing on how companies in the high tech industry can stay competitive and in turn pioneer new growth and innovation across all industries in this new digital world.
Tags : 
digital economy, sap, high-tech growth, it management, knowledge management, enterprise applications
    
SAP
Published By: SAP     Published Date: Mar 22, 2016
In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities depend on the capacity to identify, act on, and deliver high-value experiences and outcomes like joy, confidence, security, and control, all in the span of a moment, exactly where and when a consumer or business need arises. Miss the moment, miss the opportunity.
Tags : 
digital economy, value creation, sap, consumer engagement, business technology
    
SAP
Published By: ChannelAdvisor     Published Date: Nov 29, 2017
"Social advertising has become one of the best ways to connect with e-commerce customers and grow sales channels. Retailers and brands are clearly aware of this shift, as evidenced by the explosion of social-focused digital marketing strategies. Two of the world’s most-frequented social platforms, Facebook and subsidiary Instagram, have proven to be the most profitable. But with more than 5 million businesses advertising each month, competition is fierce. In this eBook, you’ll learn: - Why Facebook and Instagram are essential to e-commerce success - Which advertising options should be on every seller’s radar - How to maximize your presence on these top-performing social networks"
Tags : 
ecommerce, retail, advertising, selling online, online shopping, online advertising, social commerce, social media, social advertising, social media advertising, facebook, instagram, paid social, marketing, digital marketing
    
ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jul 20, 2018
"Social advertising has become one of the best ways to connect with e-commerce customers and grow sales channels. Retailers and brands are clearly aware of this shift, as evidenced by the explosion of social-focused digital marketing strategies. Two of the world’s most-frequented social platforms, Facebook and subsidiary Instagram, have proven to be the most profitable. But with more than 5 million businesses advertising each month, competition is fierce. In this eBook, you’ll learn: - Why Facebook and Instagram are essential to e-commerce success - Which advertising options should be on every seller’s radar - How to maximize your presence on these top-performing social networks"
Tags : 
    
ChannelAdvisor
Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"Social advertising has become one of the best ways to connect with e-commerce customers and grow sales channels. Retailers and brands are clearly aware of this shift, as evidenced by the explosion of social-focused digital marketing strategies. Two of the world’s most-frequented social platforms, Facebook and subsidiary Instagram, have proven to be the most profitable. But with more than 5 million businesses advertising each month, competition is fierce. In this eBook, you’ll learn: - Why Facebook and Instagram are essential to e-commerce success - Which advertising options should be on every seller’s radar - How to maximize your presence on these top-performing social networks"
Tags : 
    
ChannelAdvisor
Published By: Infosys     Published Date: May 21, 2018
The digital revolution has left no part of business untouched. The traditional world of CFO's is evolving fast - not only because technology enables them to perform their duties more effectively, but also because the next generation of CFOs are steadily making their way into the boardroom. And they are going to drive change even faster. This was an issue that was high on the agenda for our client, one of the world's largest multinational conglomerates. They could see that CEO's of the group's businesses were relying increasingly on the financial insight of their CFOs to help shape business direction strategy. CFOs, therefore, need to ensure that they are equipped with technology and data to fulfill this new and demanding role.
Tags : 
millennial, cfo, finance, business, technology
    
Infosys
Published By: Infosys     Published Date: May 21, 2018
For our client, developing multiple digital assets and campaigns across geographies to mirror their offline strategy was a complex task. The lack of an agile digital platform further aggravated their problem. As a large pharmaceutical company with operations in virtually every country in the world, and a portfolio of well-known brands, our client had to develop and maintain several websites and digital assets to support regional launches and campaigns. However, each one was treated as a separate project which raised several challenges.
Tags : 
digital, agility, assets, campaigns, offline, brands
    
Infosys
Published By: Infosys     Published Date: May 21, 2018
Our client offered electronic money transfer services. For years they had provided the digital links and the networks of agents that enabled people to send money quickly and easily around the world. But digital technology introduced a number of challenges to their business. Not only were pure digital payment companies threatening the agent-based model, but their business models had lower operating costs than a network of physical agents. Also, other technologies such as virtual money transfer via blockchain were being more widely adopted. In addition, industry mergers strengthened competitors, while increased protectionism began to reduce the number of migrant workers - the core customers of our client. The digital world was looking like a difficult place to operate in.
Tags : 
money, transfer, digital, technology, business
    
Infosys
Published By: Cloudian     Published Date: Feb 15, 2018
We are living in an age of explosive data growth. IDC projects that the digital universe is growing 50% a year, doubling in size every 2 years. In media and entertainment, the growth is even faster as capacity-intensive formats such as 4K, 8K, and 360/VR gain traction. Fortunately, new trends in data storage are making it easier to stay ahead of the curve. In this paper, we will examine how object storage stacks up against LTO tape for media archives and backup. In addition to a detailed total cost of ownership (TCO) analysis covering both capital and operational expenses, this paper will look at the opportunity costs of not leveraging the real-time data access of object storage to monetize existing data. Finally, we will demonstrate the validity of the analysis with a real-world case study of a longstanding network TV show that made the switch from tape to object storage. The limitations of tape storage go way beyond its lack of scalability. Data that isn’t searchable is becoming
Tags : 
    
Cloudian
Published By: Infosys     Published Date: Jun 12, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
Tags : 
mobile, digital, customer, applications
    
Infosys
Published By: Infosys     Published Date: Jun 12, 2018
Digital technologies are rewriting the rulebooks across industries. They are not only having a profound impact on how organizations work, but are also redefining the parameters of productivity and success. Organizations that can evolve and embrace this fast paced, digital world that we live in are more likely to be successful. However, given the rapid pace at which digital trends are evolving, what might be an industry standard at one moment can be displaced the next. This means that for enterprises, simply striving to keep up might no longer be enough, as businesses need to lead the way with new technology in their industries. Infosys commissioned an independent market research company, Vanson Bourne, to investigate the use of digital technologies and key trends in nine industries. This exclusive report covers: The surging tide of digital technology adoption in organizations – what is used and where? The promised land of digital technology use, and the hurdles organizations face to
Tags : 
digital, technology, organization, enterprises
    
Infosys
Published By: IBM     Published Date: Aug 08, 2014
If insurers want to succeed in today's digital world, they need to create experiences and business models that are orchestrated, symbiotic, contextual and cognitive.
Tags : 
digital reinvention, digital world, insurance, trust
    
IBM
Published By: InfoPro Learning     Published Date: Jul 06, 2017
What can your leaders learn from Uber? Accelerating changes in technology have created new business models and is changing what leadership looks like in the digital world. Leadership development must change as well.
Tags : 
    
InfoPro Learning
Published By: AWS - ROI DNA     Published Date: Aug 09, 2018
In today's big data digital world, your organization produces large volumes of data with great velocity. Generating value from this data and guiding decision making require quick capture, analysis and action. Without strategies to turn data into insights, the data loses its value and insights become irrelevant. Real-time data inegration and analytics tools play a crucial role in harnessing your data so you can enable business and IT stakeholders to make evidence-based decisions
Tags : 
    
AWS - ROI DNA
Published By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
Tags : 
    
Microsoft
Start   Previous    1 2 3 4 5 6 7 8 9 10 11    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept