enterprise communications

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Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Key technology trends and user preference shifts are changing the way businesses communicate and collaborate today. Enterprise solutions must be simpler to deploy, more intuitive to use, and must enable today’s mobile users the ability to collaborate effectively wherever they are. At the same time they must deliver a secure and seamless communications experience. Smart companies must catch on or be left behind.
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8x8 Inc.
Published By: Pega     Published Date: May 24, 2016
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs.
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Pega
Published By: Mitel     Published Date: Nov 08, 2018
Le consommateur d'aujourd'hui est en constante évolution. Toujours plus mobile, imprévisible et exigeant, ce nouveau consommateur a le monde à portée de main. De plus, devenu mobile, il crée et contrôle le contenu d'Internet. Avec le poids que donnent les plateformes sociales à tout consommateur, les premières impressions n'ont jamais été aussi importantes. La commodité et la flexibilité sont essentielles, au point que la meilleure expérience client est souvent celle qui comporte le moinsde contact avec le client.
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wireless communication, audio conferencing, communications systems, video conferencing, cloud-based unified communications, enterprise voice, unified messaging, collaboration portal, business communications
    
Mitel
Published By: Mitel     Published Date: Nov 08, 2018
Travailler dans le secteur des technologies de l’information n’a jamais été aussi excitant, vu la façon dont la technologie améliore nos modes de travail et de communication au quotidien. Qu’il s’agisse des terminaux mobiles, des analyses en temps réel ou du cloud, les technologies actuelles s’adaptent parfaitement aux objectifs de l’entreprise et lui permettent d’augmenter sa productivité, de réduire ses coûts et d’améliorer le service à sa clientèle. L’ère du numérique redéfinit nos rôles en tant que dirigeants d’entreprise. De nos jours, il est indispensable de développer une plate-forme robuste proposant des solutions de communication et de collaboration simples et fluides.
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wireless communication, audio conferencing, communications systems, video conferencing, cloud-based unified communications, enterprise voice, unified messaging, collaboration portal, business communications
    
Mitel
Published By: Mitel     Published Date: Nov 08, 2018
Pour offrir une expérience client plus personnalisée, les entreprises pourront compter sur l’allié insoupçonné que sont les machines. Des plus petits capteurs aux centres de contact utilisant l’intelligence artificielle, les technologies basées sur les machines peuvent aider les entreprises à mieux comprendre, servir et contacter leurs clients. Une récente enquête menée dans six pays et auprès de 2 500 décideurs informatiques révèle que les entreprises considèrent quasi universellement que les technologies basées sur les machines apportent une valeur ajoutée substantielle dans le cadre d’une expérience client plus personnalisée.
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wireless communication, audio conferencing, communications systems, video conferencing, cloud-based unified communications, enterprise voice, unified messaging, collaboration portal, business communications
    
Mitel
Published By: Mitel     Published Date: Nov 08, 2018
Vous envisagez d’adopter un cloud privé pour vos communications professionnelles? Sachez que vous n’êtes pas un cas isolé! En réalité, de plus en plus d’entreprises se tournent vers les communications dans le cloud (ou « communications hébergées »), comme en témoigne la croissance extraordinaire de ce marché, d’environ 25 % chaque année. Pourquoi choisir un cloud privé pour vos communications? Que faut-il savoir à ce sujet? Et comment fautil procéder? Avant de vous lancer, vous devez être capable de répondre à ces questions essentielles. C’est pourquoi nous avons conçu ce guide pratique, qui vous présentera les bases des communications dans un cloud privé, ainsi que tout ce que vous devez savoir avant de commencer.
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wireless communication, audio conferencing, communications systems, video conferencing, cloud-based unified communications, enterprise voice, unified messaging, collaboration portal, business communications
    
Mitel
Published By: Intel     Published Date: May 19, 2017
An unprecedented level of network traffic is driving enterprises and communications service providers (CommSPs) to look for equipment that delivers greater operational agility and economics.
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infrastructure, data, software, nfv, intel, virtualization
    
Intel
Published By: Intel     Published Date: May 24, 2017
An unprecedented level of network traffic is driving enterprises and communications service providers (CommSPs) to look for equipment that delivers greater operational agility and economics.
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Intel
Published By: Cisco     Published Date: Dec 27, 2017
The market for communications is shifting to one in which multi-modal interactions will become the norm. Voice, video, and messaging Communications and Collaboration will drive the future of this market. As messaging becomes a larger part of the Communications landscape, Mobile Collaboration is poised to take on a larger enterprise role, by way of shifting email to more of a confirmation tool. Moreover, the convergence of content types under UCC will be greatly enhanced by a categorized and dynamic ontology-driven knowledge framework that goes beyond search. Once the framework supports are in place, UCC will accelerate its momentum at an even greater rate than it already is today. This Research Note identifies the new elements of UCC and how enterprises can plan for the shift to multi-modal communications.
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Cisco
Published By: NetApp     Published Date: Jan 13, 2015
Forrester white paper that examines ROI that enterprises may realize by adopting FlexPod for business-critical application workloads such as Oracle databases and Microsoft Exchange and SharePoint Server for communications & collaboration.
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forrester, roi, flexpod, oracle, netapp, database, flash, it management
    
NetApp
Published By: McAfee     Published Date: Sep 15, 2014
Attacks today incorporate increasingly sophisticated methods of social engineering and client-side software manipulation to exfiltrate data without detection. Some attackers leverage so-called spearphishing to entice employees to give up access information and spread their attacks to other enterprise systems; others use password crackers against compromised applications in order to gain further access rights to the network. The attackers might also set up channels for command and control communications with the compromised systems, as in the case of the Zeus or SpyEye bot infections.
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network protection, it security, firewall, hacker detection, security management
    
McAfee
Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel
Published By: Genesys     Published Date: Nov 17, 2017
This eBook focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
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ebook, contact centers, cloud, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: IBM     Published Date: Jun 08, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, linux, windows, telecommunications, healthcare, oracle database
    
IBM
Published By: IBM     Published Date: Jul 26, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, enterprise data, windows, linux, telecommunications, healthcare, consumer banking
    
IBM
Published By: IBM     Published Date: Sep 28, 2017
This paper presents a cost/benefit case for two leading enterprise database contenders -- IBM DB2 11.1 for Linux, UNIX, and Windows (DB2 11.1 LUW) and Oracle Database 12c -- with regard to delivering effective security capabilities, high-performance OLTP capacity and throughput, and efficient systems configuration and management automation. Comparisons are of database installations in the telecommunications, healthcare, and consumer banking industries. For OLTP workloads in these environments, three-year costs average 32 percent less for use of DB2 11.1 compared to Oracle 12c.
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ibm, enterprise database, oltp, telecommunications, healthcare, consumer banking
    
IBM
Published By: Avaya     Published Date: Jul 18, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Because business communications technology is at the heart of digital transformation.
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Avaya
Published By: Epicor     Published Date: Feb 02, 2011
This paper discusses some important considerations for A&D manufacturers in the context of enterprise information systems and how they can help in addressing five important areas of concern-compliance, control, communications, competitiveness, and cutting cost, waste and complexity.
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epicor, a&d manufacturer, enterprise information system, aerospace and defense, product lifecycle management, engineering, compliance, information management
    
Epicor
Published By: Brainshark     Published Date: Oct 16, 2013
94% of Fortune 500 companies have either adopted iPads or are rolling out pilot programs - what does this mean for your company? This report examines enterprise tablet adoptions and trends, iPad usage in the enterprise, and the benefits of leveraging the iPad for sales, training and corporate communications.
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sales enablement, sales training, sales productivity, training, marketing, byod, mobile, mobile sales, sales mobility, powerpoint, ppt, presentation, video, video training, ipad, iphone, smartphone, tablet, corporate learning
    
Brainshark
Published By: Polycom     Published Date: Jul 30, 2014
Video conferencing is rapidly moving out of the conference room and onto the desktop, smartphone, and tablet. Thanks to inclusion of video as a core UC component, enterprise technology leaders are increasingly deploying video to individuals as part of their unified communications initiatives, while integrating personal video into room systems, and enabling conferencing beyond the enterprise.
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pervasive, video, collaboration, conference room, desktop, smartphone, tablet, communication, youtube, technology, flexibility, business technology
    
Polycom
Published By: Mitel     Published Date: Dec 20, 2016
In a world of seamless communications and collaboration, the connected mobile enterprise has the full context of its business processes with fluid and natural communications that permeate the entire workplace
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Mitel
Published By: Intel     Published Date: May 22, 2017
While holding the promise of HD quality, enriched services, and the benefits of a common packet switched access infrastructure, the adoption of infrastructure-based voice over LTE (VoLTE), along with rich communications such as video and real-time messaging, has stalled over the last few years with concerns around quality, security, and cost. During that time, the value of the phone number as a globally significant user ID and key services such as SMS and MMS have been relegated by phone manufacturers, over the top (OTT) services, and even the subscribers themselves as “technologies of last resort.” Finally, the proliferation of 4G, together with the emergence of network functions virtualization (NFV), powered by Intel®, Hewlett Packard Enterprise* (HPE), and Metaswitch*, is allowing network operators to take charge of the consumer’s communications experience, once more.
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Intel
Published By: Avaya     Published Date: Nov 07, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Explore why business communications technology needs to be at the heart of your digital transformation journey.
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Avaya
Published By: Microsoft     Published Date: May 04, 2017
If you’re looking for a simpler, less costly approach to phone and business communications, E5’s voice capabilities can help you reduce office space, host larger meetings and collaborate more effectively. Here’s an overview of the benefits.
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microsoft office, 365, enterprise, business communications, collaboration
    
Microsoft
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