guidance

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Published By: AT&T     Published Date: Jun 25, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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consulting, consult, consultant, management, expert, expertise, guidance, implementation, at&t, att, it management
    
AT&T
Published By: Tideway Systems     Published Date: Dec 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
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service management, itil, change management, configuration management, knowledge management, service strategy, service design, tideway, tideway systems
    
Tideway Systems
Published By: Verint     Published Date: Jul 10, 2013
In this research perspective sponsored by Verint, Ventana research delves into customer experience management. You'll learn about the importance of the customer experience when dealing with a company and how it can strongly impact their propensity to remain loyal - to continue to purchase products and services from the company, to recommend it to other people and refrain from posting negative comments about it on social media
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verint, customer experience management, customer experience challenges, customer analytics
    
Verint
Published By: MessageLabs     Published Date: Jun 03, 2009
Does your email and web Acceptable Usage Policy (AUP) need a refresh? Shoosmiths Solicitors and MessageLabs combine to provide you with some top tips to ensuring your policy is fit for purpose. Click here.
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aup, acceptable usage policy, message labs, shoosmiths solicitors, copyright, security provisions, guidance, email usage, etiquette, personal use, blogging, security, wireless
    
MessageLabs
Published By: Jive Software     Published Date: Mar 03, 2010
This white paper will provide a framework for creating these types of environments to help facilitate the conversations, as well as guidance around how to apply that content to transform your organization.
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jive, build online community, social web, brand affinity, conversation, community planning, loyalty, collaboration software
    
Jive Software
Published By: SAS     Published Date: Mar 06, 2018
The Connected Customer is an individual who is intimately connected to the data, outcomes, decisions, and staff associated with any relationship to an organization. This intensely personal connection is not just a matter of the most recent transaction, but represents a combination of connected data, connected analytics, and collaborative decisions associated with improving the customer’s relationship with the organization over time. In this report, Blue Hill explores the key traits associated with supporting the Connected Customer through the Internet of Things, and provides guidance on why the Internet of Things will be essential across the general business landscape
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SAS
Published By: TraceSecurity     Published Date: Sep 15, 2010
This paper defines the different types of penetration tests, explains why the tests should be performed, details their benefits and even provides guidance for choosing the right vendor.
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penetration, test, pen, tracesecurity, risk, assessment, social, engineering, internal, external, web application, network, security, secure, vulnerability, threat, identify, glba, compliance, testing
    
TraceSecurity
Published By: OSF Global Services     Published Date: Feb 03, 2011
You've selected your CRM software. Now what? This white paper offers guidance on how to choose the CRM implementation service provider best suited to small and midsized businesses.
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crm implementation, crm integration, installing a crm, implementing a crm
    
OSF Global Services
Published By: TriNet     Published Date: Jun 13, 2011
Top 5 HR Compliance Concerns for Small Business
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trinet, compliance, smb, small business, human resources, infrastructure, retirement, health, insurance, benefits, litigation, qualified guidance, payroll, legal, procedure
    
TriNet
Published By: Idera     Published Date: Jan 23, 2013
This white paper provides clear guidance on best practices for managing tempdb to provide the optimum balance between performance, reliability, and manageability.
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tempdb, performance, manageability, idera, it management, reliability, data management, business technology, data center
    
Idera
Published By: Courion     Published Date: Sep 29, 2012
This interactive session will explore the various roles and processes for managing user access, the benefits that automation can provide to better address this issue and provide guidance for implementing an effective strategy using a risk-driven approach.
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courion, identity management, access management, security, it security, technology, automation
    
Courion
Published By: ServiceNow     Published Date: Apr 19, 2013
Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
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automation, platform, applications, competitive agility, productivity, user experience
    
ServiceNow
Published By: CEB     Published Date: Sep 04, 2013
Analysis on the key challenges, developments, and innovations affecting corporate and business finance. This edition helps you to compare your cost and growth assumptions with peers, establish a finance-friendly corporate culture, develop critical guidance-based skills on your team, mobilize global cash balances, increase the effectiveness of investor targeting, and improve business analytics.
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corporate culture, thought leadership, finance talent, cash balances, investor targeting, finance outlook, business analytics, finance
    
CEB
Published By: Riverbed     Published Date: Apr 14, 2017
"In the cloud era, businesses need levels of agility that traditional networks can’t provide. The software-defined WAN (SD-WAN) is emerging at branch offices and other remote locations to drive increased efficiencies and to optimize user experiences across cloud applications and services. What you’ll learn from this powerful resource: Why the SD-WAN market is expected to hit $6B by 2020. The products and services that form the SD-WAN landscape. Some essential guidance for SD-WAN planning and implementation."
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Riverbed
Published By: Globalscape     Published Date: Mar 21, 2014
This whitepaper provides guidance on common high-availability and scale-out deployment architectures, and discusses the factors to consider for your specific business environment. Three basic models are described for deploying an on-site managed file transfer (MFT) solution. The attributes of each option are described; each has pros and cons and offers a different balance of cost, complexity, availability, and scalability. The paper explains that, no matter how reliable each model is, any deployment can experience outages. The recommendation is to use clustering services to protect your data when the inevitable hardware, software, or network failures occur.
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clustering, uptime, failover, mft, network failure, high volume, scale-out configuration, sla, ha cluster, high availability, load balancer, mission-critical transfers, active/passive, edi, it management, information management
    
Globalscape
Published By: AlienVault     Published Date: Mar 30, 2016
Get Real-Time Threat Detection Starting on Day 1 with AlienVault USM Download a free, 30-day trial of AlienVault USM to experience the power of our all-in-one security platform. You’ll see how easy it can be to protect and defend against today’s threats with all of the essential security tools you need. Experience how USM makes it easy to: • Discover all IP-enabled assets on your network • Identify vulnerabilities like unpatched software or insecure configurations • Detect malware like botnets, trojans & rootkits • Speed incident response with remediation guidance for every alert • Generate accurate compliance reports for PCI DSS, HIPAA and more Download Your Free Trial Now!
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AlienVault
Published By: Venafi     Published Date: Mar 04, 2015
This technical case study addressing key and certificate security issues is designed for security conscious enterprises to understand real-life attack scenarios that threaten their businesses in today’s world. This white paper demonstrates a recent attack that used cryptographic keys and digital certificates as well as guidance on how to protect certificates and keys and quickly discover and remediate breaches. This paper should be read by more technical IT security staff who are interested in detailed attack methods and remediation tactics. The executive summary is intented for IT Security leaders (CISOs and their direct reports) and addresses the proof-of-concept attack impacts on the business. The attack scenario described in this technical white paper is based on a reproduction of a real-world attack in a Raxis test environment that simulated an enterprise security infrastructure.
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venafi, ssh keys, vpn credentials, digital certificates
    
Venafi
Published By: ServiceNow     Published Date: Jan 13, 2017
The End of Now. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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ServiceNow
Published By: Oracle     Published Date: Oct 29, 2015
For the past two years, Oracle has committed substantial R&D resources to developing a new software-as-a-service (SaaS) version of its popular on-premises commerce product. This Forrester Research brief analyzes the key differentiating capabilities of this new offering and will provide guidance to eBusiness and channel strategy professionals on how to evaluate this solution as part of their commerce technology replatforming initiatives.
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Oracle
Published By: Akamai Technologies     Published Date: Nov 02, 2018
Which bot management solution is right for you? Bots are responsible for 30% to 70% of website traffic. They range from good to middling to bad, and from simple to sophisticated. Many bot management vendors say they can solve your bot problem. But can they really? This e-book provides guidance on how to evaluate bot management solutions and understand what the differences mean for you and your customers. We cover the top 10 things to consider when selecting a bot management solution, from accuracy and API protection to flexibility and resilience over time. In viewing this Akamai content, we would like to share your data with Akamai. Click here for more info or to opt out.
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Akamai Technologies
Published By: IBM     Published Date: Oct 13, 2016
Using the high-potential employees subset of our global WorkTrends™ survey data, we were able to compare top talent, who significantly outperform their peers and demonstrate a stronger capacity to succeed, with other employees. The results provide new insight into mobile recruiting and guidance for organizations looking to attract top talent.
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ibm, recruiting, mobile recruiting, mobile recruitment, human resource technology, business technology
    
IBM
Published By: Veracode     Published Date: Oct 26, 2016
When a high-profile, or simply branded, vulnerability is disclosed, security teams are expected to abandon their planned activities and react. But, these responses can be time-consuming and costly. Even if the vulnerability is achieving mainstream awareness, enterprises need to balance responses against risk. Download this handy report for guidance on preparing for a high-profile vulnerability disclosure so risk-management or security teams can respond with the appropriate level of urgency.
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veracode, security, vulnerability, high-profile vulnerability disclosure, vulnerability disclosure, enterprise applications, business technology
    
Veracode
Published By: Lookout     Published Date: Mar 28, 2017
In the past year, Gartner has provided guidance on the differences between Enterprise Mobility Management (EMM) and mobile security solutions. The excerpts below highlight some key takeaways from recent Gartner research, and Lookout encourages organizations to read the full reports to learn more.
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insights, mobile, emm, security, lookout
    
Lookout
Published By: Progress     Published Date: Jan 22, 2019
"The “Ultimate Guide for Multisite Management” offers tips and guidance about how: companies of all types benefit from multisite management, how multisite management reduces costs, improves process and ensures consistency and the proper set-up of multisite management can yield best results. "
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Progress
Published By: Pure Storage     Published Date: Mar 19, 2018
The content for this excerpt was taken directly from IDC MarketScape: Worldwide All-Flash Array 2017 Vendor Assessment (Doc #US43310017). All or parts of the following sections are included in this excerpt: IDC Opinion, IDC MarketScape Vendor Inclusion Criteria, Essential Guidance, Vendor Summary Profile, Appendix and Learn More.
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Pure Storage
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