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Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper highlights the how field service performance and timely issue resolution impacts customer experience and details how Best-in-Class organizations are creating an environment centered on delivering exceptional customer service.
Tags : 
optimize field service, the imapct of customer service, cloud, cloud computing
    
ClickSoftware
Published By: Alt-N Technologies     Published Date: Sep 26, 2008
Email has become today's most mission-critical communication channel. Each and every day, 800 million business users worldwide use email during the course of their work day and about 80 percent of a company's intellectual property passes though its email server. Email is a vital component of both internal communication between employees and external communication with customers and business partners. It has become such an integral part of normal day-to-day business operations that most companies simply cannot function without it: when email stops, your ability to conduct business also stops.
Tags : 
alt-n technologies, email, exchange server, mdaemon, smtp, pop, imap, syncml, pocket pc, sender policy framework (spf), sender id
    
Alt-N Technologies
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