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Published By: Neo Technology     Published Date: Jun 28, 2015
The future of Master Data Management is deriving value from data relationships which reveal more data stories that become more and more important to competitive advantage as we enter into the future of data and business analytics. MDM will be about supplying consistent, meaningful views of master data and being able to unify data into one location, especially to optimize for query performance and data fit. Graph databases offer exactly that type of data/performance fit. Use data relationships to unlock real business value in MDM: - Graphs can easily model both hierarchical and non-hierarchical master data - The logical model IS the physical model making it easier for business users to visualize data relationships - Deliver insights in real-time from data relationships in your master data - Stay ahead of the business with faster development Download and read the white paper Your Master Data Is a Graph: Are You Ready? to learn why your master data is a graph and how graph databases like Neo4j are the best technologies for MDM.
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database, nosql, graph database, big data, master data management, mdm
    
Neo Technology
Published By: Snowflake Computing     Published Date: Feb 27, 2017
Snowflake’s cloud-built data warehouse delivers the performance, concurrency, simplicity and affordability needed to store and analyze all of an organization’s data in one location. Snowflake combines the power of data warehousing, the flexibility of big data platforms and the elasticity of the cloud. Find out more at snowflake.net.
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Snowflake Computing
Published By: Data Ninja     Published Date: Apr 16, 2017
By adding structure to free text using text analytics and graph databases, text becomes valuable business data. This paper examines a real life use case in risk analysis. Text is a part of all communication channels from social media, documents, logs, and data bases. In order to use the information from text, you need to extract the data in a way that provides useful information on entities, locations, organizations, and their properties. Graph databases are very powerful in showing the text relationships including the nearest neighbors, clusters, and the shortest paths. The combination of text analytics and graph databases can be used to solve business problems.
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Data Ninja
Published By: Genesys     Published Date: Feb 22, 2018
Move to the Cloud with Confidence If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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contact center, cloud, ebook, customer journey
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: IBM     Published Date: Nov 03, 2017
Massive shifts within the digital business landscape are sparking immense opportunities and reshaping every sector. In some cases, complete upheaval is happening at lightning-fast speed. In other instances, digital undercurrents are stirring beneath the surface as organizations scramble to monetize vast volumes and variety of data in an effort to sharpen their competitive edge and not be blindsided by unforeseen events that completely upend existing business models. While long-standing industry leadership might be no match for the next cool app, agility, speed and the ability to harness more data than was ever imagined is fueling powerful possibilities for reinvention among companies of every size. Data is following rapidly from mobile devices and social networks, as well as from every connected product, machine and infrastructure. This data holds the potential for deep insights that can replace guesswork and approximations as to locations, behaviors, patterns and preferences. As the w
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digital business, data, data-driven enterprise, innovation, ibm
    
IBM
Published By: LogMeIn     Published Date: Feb 27, 2018
Whether you are a rapidly growing start-up, or a global company managing millions of interactions, Bold360 ai helps you deliver better customer experiences — no matter the problem, location or device. This simple and highly intelligent solution makes it easy to get started, and has the ability to grow as your interactions evolve.
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engagement, bold360, customer experiences, company
    
LogMeIn
Published By: Magento     Published Date: Mar 28, 2018
Recommendations to Discuss with Your Development Team and Technology Partners. When buying products online, shoppers have to put their trust into eCommerce stores. They have to trust that their information won't be stolen, that the order will go through and that it will be shipped on-time, to the correct location. When a site is slow, not only does it frustrate online shoppers, it takes away the legitimacy of the site and their trust in it. Poor site performance can cost you sales, revenue, customers, and even a high ranking on search engines. Download the guide to learn how you and your development team can boost site performance.
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site, performance, servers, worldwide, network
    
Magento
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
In this paper, we'll explore how to use Coyote Point's Envoy to ensure 24x7 availability and fast connections for web content deployed at more than one geographiclocation.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network, vlb advanced, load balancing
    
Coyote Point Systems
Published By: NEC     Published Date: Aug 25, 2009
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
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voorhees, nec, desktop communications, communications, service orientated, widearea network, wan, unified communications architecture, tco, soa, service oriented architecture
    
NEC
Published By: Microsoft Azure     Published Date: Apr 11, 2018
The 2017 study, The Total Economic Impact™ of Microsoft Azure IaaS, gives insight into both the costs and benefits of large-scale Azure infrastructure as a service (IaaS) implementation. This commissioned study conducted by Forrester Consulting analyzes the return on investment and business impact that several enterprises experienced when moving from a primarily on-premises environment to Azure. The companies interviewed come from a variety of industries and locations (global/multinational, North American, and European). In addition to a 435 percent overall return on an Azure IaaS investment*, the businesses also experienced: Reduced data center and outsourcing costs. Website scale and performance improvements. Ease of experimentation through virtualized environments. Developer and tester improvements. Download the study to learn about the potential ROI that could be realized by shifting some or all of your management and operations to Azure.
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Microsoft Azure
Published By: SAP     Published Date: Feb 03, 2017
The spatial analytics features of the SAP HANA platform can help you supercharge your business with location-specific data. By analyzing geospatial information, much of which is already present in your enterprise data, SAP HANA helps you pinpoint events, resolve boundaries locate customers and visualize routing. Spatial processing functionality is standard with your full-use SAP HANA licenses.
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SAP
Published By: QTS     Published Date: Nov 04, 2016
At the heart of the Data Solved promise are three core attributes - People Powered, Technology Focused and Infrastructure Invested. We leverage our strong, diverse team of more than 700 employees to enable our Powered by People motto and deliver on our promise. With 24 data centers on four continents, we are poised to deliver world-class infrastructure and value added technology services to our more than 1,000 customers in North America, Europe, Asia and Australia.
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data centers, infrastructure, value added technology services, data security, data center, colocation, cloud needs, security, it management, data management
    
QTS
Published By: QTS     Published Date: Nov 04, 2016
Watch this video to find out how the Chief Operating Officer at QTS has adapted to data center changes!
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data center, colocation, decision making process, data management
    
QTS
Published By: Cisco EMEA Tier 3 ABM     Published Date: Dec 13, 2017
Cisco Meraki MS switches are 100% cloud-managed and can be fully configured from any Internet-accessible location before ever being powered on. Simply add the switch serial number (or order number for large deployments) to your network using the Meraki web-based dashboard. Once added, the switch is fully configurable. When the switch is first powered on and connected to the Internet, it will pull its settings from the cloud.
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configuration, zero touch, deployment, ports, bandwidth, wire security, trends
    
Cisco EMEA Tier 3 ABM
Published By: Memorial Hermann     Published Date: Sep 19, 2014
As a broker, your customers look to you to provide guidance, education and cost savings in a world filled with ever-changing regulations and skyrocketing costs. See where Houston businesses find the most value in their brokers and what new options exist to help contain costs. • Learn where Houston businesses see brokers adding value • See the impact carrier satisfaction has on changing carriers • Read about new cost-containing options to help your clients
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available. • Learn what % of employees live in Houston, and how that impacts health care costs • See how happy businesses are with current carriers and what that means at renewal time • Find out what alternative options smart businesses are looking at
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Health care costs are already out of control. You’ve tried everything you can think of to reduce costs, but nothing seems to work. Learn where the real problem lies and what you can do about it by rethinking your approach. • Learn why the usual tactics do little to contain costs • See how carrier choice and location impact cost • Get educated on new approaches that contain costs
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology
    
Memorial Hermann
Published By: Vonage Business     Published Date: Aug 12, 2015
Download this brochure to learn more about Vonage’s portfolio of business products which cover the full spectrum of business communications needs, serving single-person companies to those with thousands of employees spread over multiple locations.
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Vonage Business
Published By: Frontier Communications     Published Date: Dec 22, 2016
Miscommunications? Inefficiencies? Sound familiar? The same set of issues can plague multi-location businesses. Here are a few ways to keep your locations working together.
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Frontier Communications
Published By: Frontier Communications     Published Date: Dec 22, 2016
It is often hard for owners to ensure a business with geographically diverse locations run seamlessly as a unified company. This is especially true as there are a number of trends emerging that complicate the task of running a business that has multiple locations. At the same time, there are technologies and capabilities than can help your business and staff create an integrated work environment. This ebook will examine a variety of solutions that can make it easy for staff to work across all of your business locations, helping to make your business run more efficiently and providing your staff with the tools they need to be more productive.
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Frontier Communications
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cisco     Published Date: Feb 23, 2016
Businesses in virtually every industry are using location data to better understand their customers and users. By knowing how people move through and interact with a venue, businesses can gain valuable insights to optimize their locations and engage customers at the point of decision. However, contextual customer information is only as valuable as its accuracy. And when it comes to capitalizing on location data, a meter is worth more than a kilometer.
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data, wireless, network manangement, customer engagement
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Shifting from a software defined networking model is the first component of a hybrid WAN. See how a hybrid WAN is ideally suited for mobility and cloud models in the whitepaper from ZK Research. Read this design guide for detailed insights into how an Intelligent WAN can improve the way your branch network operates, from headquarters to your most remote location.
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netwroking models, business practices, cloud models, networking
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Imagine you manage a warehouse for a small shipping firm. You have a simple job: route packages. But your employer expands to 25 western cities and 50 locations. After further expansion you now need to track packages coming by truck, rail, and plane and route them based on contents and weight to 10,000 different locations worldwide. While keeping traffic in and out tightly secured, making sure each package reaches its destination on time, and without going over budget.
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Cisco
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