media disruption

There are a growing number of examples of how software and the cloud have the power to be disruptive technologies. Amazon and Alibaba in retail, Square and Apple Pay in finance, Uber and Lyft in transportation, and Netflix and Spotify in media are all examples of recent software-based services that have revolutionized how we do business. This potential for disruption across all vertical industries is driving a requirement for enterprises and their IT organizations to be more agile and responsive to changing business environments.

In this executive report, based on cumulative research over the past five years by the IBM Institute for Business Value we will explore how the emergence of digital technology, and the increasing willingness of consumers to use it, has disrupted the retail industry at virtually every level – from shoppers, to megastores, to digital to social media, and more. Further, we will provide recommendations that can enable retailers to position themselves to slice through this disruption and provide seamless, omnichannel customer experiences and conversations that can help build customer loyalty, create value and positively impact the bottom line.

Check out these three screenshots of real life everyday scenarios in the Airline and Shipping/Logistics Industry to see how the Progress Responsive Process Management suite enables business users to, gain real-time visibility into business processes, immediately respond to events, continuously improve business performance, and all without disruption to the existing infrastructure.

Today’s digital era places strain on traditional financial firms, including increased customer expectations, the threat of disintermediation by market entrants, strict regulatory requirements, and more. How do banks, who face operational silos and aging systems, keep up? The answer lies in building a digital platform with APIs. In this session, hear directly from seasoned technologists to learn about the approach, tools, and operating model they use to successfully adapt and lead in the marketplace. Discover how to get more out of your existing legacy and cloud infrastructure and, in turn, deliver a flexible architecture that can easily adapt as new technologies emerge. During this session, you will learn: Why industry disruptions and increased customer expectations demand a bank that transforms into a digital platform. How an API-led approach to integration can help financial firms transform into digital platforms. SunTrust’s journey with MuleSoft’s Anypoint Platform and Salesf

News Corporation, a global multimillion dollar media company, was facing serious challenges due to digital transformation. Learn how MuleSoft's approach to enterprise integration, API-led connectivity, helped them solve the following challenges: -Changing consumer behavior impacting sales and advertising -The urgent need to deliver content through mobile and other popular digital channels -An aggressive timeline to launch new channels to gain readership and revenue

Application performance management (APM) focuses on monitoring, maintaining, and optimizing the performance and health of business applications across development, test, datacenter, and network environments. As mission-critical enterprise application environments become more complex because of the increased use of cloud, big data, and mobility, APM is becoming a top priority for IT teams that need to quickly and cost effectively track end-to-end application performance, identify and remediate the root cause of performance problems, and maintain service levels required by end users and business stakeholders. SaaS-delivered APM solutions offer rapid time to value for IT organizations that need to implement APM quickly with minimal disruption to the business.

The state of the media in 2015 was social, mobile and multiplatform. But as the way journalists engage with their audiences continues to evolve in the face of technological disruption, the most productive relationships between the media and communication professionals remain founded on the fundamentals which have always underpinned public relations best practices. Informed by a survey of 346 journalists, bloggers and influencers and supplemented with insights from Cision’s Media Research Team, Cision’s State of the Media 2016 Report takes a look back at the trends that shaped 2015 and anticipates the next public relations challenges.

Levering Social Media and Mobile Technology in Times of Crisis