mining tools

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Published By: ASG Software Solutions     Published Date: Apr 07, 2009
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
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asg, cmdb, bsm, itil, bsm, portfolio optimization, apo, mining tools, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
ASG Software Solutions
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: Topsy     Published Date: Jul 16, 2013
Marketing today is real-time, always-on, pervasive, and constantóbut following these 5 simple rules guarantees that youíll stand out from the crowd.
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twitter, advertising, real-time, realtime marketing, real-time marketing, social marketing, social strategy, social listening, social data, social analytics, social media analytics, social intelligence, data mining, big data, social media tools, social analysis tools, social media analysis tools, social media monitoring, social media monitoring tools, social media marketing
    
Topsy
Published By: IBM     Published Date: Apr 29, 2014
For banks, mining data from social media can be a significant way to gain insights into customer mindsets and behavior, but effectively and accurately capturing and processing this unstructured data to gain useful customer insight requires sophisticated tools and advanced analytics.
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ibm, banking, data mining, social media, consumer insights, business analytics, social business, business technology, finance
    
IBM
Published By: SAS     Published Date: Aug 27, 2010
Forget spreadsheets. Organizations that are winning in this down economy are using automated analytical tools to take a more scientific approach to decision making through observation, experimentation and measurement to improve their business processes.
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sas, analytics software, business intelligence, data mining, automated analytical tools, computerworld
    
SAS
Published By: SAS     Published Date: Apr 13, 2011
This paper will outline the value and methods involved in data mining across both quantitative and qualitative data. In addition, it will describe the data transformations necessary before doing such work, and the tools that are particularly valuable for mining mixed data types.
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business intelligence, michael lock, predictive analytics, business insight, business visibility, small to medium sized business, data mining, data quality
    
SAS
Published By: Datawatch     Published Date: Mar 21, 2014
Big Data is not a new problem. Companies have always stored large amounts of dataóstructured like databases, unstructured like documentsóin multiple repositories across the enterprise. The most important aspect of big data is not how big it is, or where it should be stored, or how it should be accessed. Itís the efficacy of business intelligence tools to plumb its depths for patterns and trends, to derive insight from it that will give companies competitive advantage in an increasingly challenging business climate. Visualization allows companies to analyze big data in real-time across a variety of sources in order to make better business decisions.
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visual data discovery, decision making software, data variety, business analysis, data visualization, big data, business analytics, business intelligence, real-time data, real-time data visualization, real-time data discovery, data variety software, data discovery software, data analysis software, data mining tools, data extraction, data reporting, pdf to excel, business reporting, data solutions
    
Datawatch
Published By: IBM     Published Date: Sep 11, 2013
Learn how mining data from social media can be a significant way for your bank to gain insights into customer mindsets and behavior by using advanced analytics tools from IBM
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social business, banking, mining data, social media, analytics, customer, finance
    
IBM
Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: IBM     Published Date: Oct 06, 2014
This IDC white paper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social Web by examining current email trends and the emergence of new social collaboration tools. Rather than envision "a world without email," it reveals a future where email converges with social tools and grows into an innovative hybrid productivity tool to help support the new collaborative enterprise.
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idc report, enterprise email, email trends, productivity tool, software development, knowledge management, business technology
    
IBM
Published By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
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cloud computing, cisco, contact center, best practices, cloud network, data integration, data quality, data center
    
Cisco
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