response capabilities

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Published By: SAP Hybris     Published Date: Oct 26, 2017
For companies and buyers alike, customer service has traditionally been used as a troubleshooting tool. Forrester found that companies believe that nearly 50% of all buyers still view customer service as a post-purchase resource, rather than a purchasing aid, and in response, companies have positioned their customer service capabilities to match that expectation. However, Forrester conducted a custom survey of 247 companies and found that this reactive, postpurchase-only customer service mindset can result in missed sales opportunities and contributes to greater purchase dissatisfaction.
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SAP Hybris
Published By: Dell EMC     Published Date: May 23, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
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Dell EMC
Published By: Absolute Software     Published Date: May 31, 2016
The US healthcare industry has historically lagged behind others in the maturity of security capabilities, only recently catching up on data security and privacy in response to HIPAA. But there is a wide range of other mounting risks unique to healthcare that S&R pros in healthcare can’t ignore — greater regulatory pressure, increasing targeted attacks, the frightening uncertainty of IoT security, and global economic pressures. This report outlines the most important security capabilities for security leaders in this sector to implement in the face of these challenges.
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healthcare, security capabilities, data security, best practices, security
    
Absolute Software
Published By: CA Technologies     Published Date: Aug 24, 2017
Every enterprise has a wide variety of IT requirements where integration is needed. The rapid proliferation and adoption of cloud and mobile technologies has accentuated the financial impact of these needs. In response, the integration space has matured to include feature-rich stacks from enterprise integration vendors that provide full, multi-layer platforms in the form of an Enterprise Service Bus (ESB) or SOA suite. But with these very broad capabilities comes complexity—multi-layer stacks can be difficult and costly to install, debug, administer and secure.
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CA Technologies
Published By: Dell EMC     Published Date: Aug 22, 2017
Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.
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Dell EMC
Published By: Palo Alto Networks     Published Date: Feb 24, 2016
The threat landscape has evolved and the traditional approach to endpoint security cannot keep up. Detection/response is not an acceptable approach. There are a number of approaches to prevent threats on the endpoint and their ability to prevent unknown and zero-day threats varies widely. Join this webinar featuring a guest speaker from Forrester where we will discuss the findings from a recent commissioned survey they conducted that evaluates these approaches and illustrates that exploit prevention and integration with a network security platform are must-have capabilities. Forrester will also summarize their recommendations for prevention of advanced threats on the endpoint.
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security, endpoint, zero day exploit, forrester, phishing, ddos
    
Palo Alto Networks
Published By: CA Technologies     Published Date: Jul 20, 2017
Mainframes continue to provide high business value by combining efficient transaction processing with high-volume access to critical enterprise data. Business organizations are linking mobile devices to mainframe processing and data to support digital applications and drive business transformation. In this rapidly growing scenario, the importance of providing excellent end-user experience becomes critical for business success.This analyst announcement note covers how CA Technologies is addressing the need for providing high availability and a fast response time by optimizing mainframe performance with new machine learning and analytics capabilities.
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CA Technologies
Published By: Splunk     Published Date: Aug 21, 2018
SIEM (security information and event management) software offers a lot of promise, but legacy SIEMs simply can't keep up with the rate and sophistication of today's cyberattacks. Organizations today require access to analytics-driven SIEMs that combine a big data platform that is optimized for machine data with advanced analytics, threat detection, monitoring tools, incident response tools and multiple forms of threat intelligence. Download your complimentary copy of “The Six Essential Capabilities of an Analytics-Driven SIEM” and learn how to dramatically improve your security posture, advanced threat detection and incident response.
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Splunk
Published By: Oracle     Published Date: Nov 30, 2017
In this eBook, we’ll make the case for why you need to rethink DNS from several different and important perspectives. The first is to rethink your DNS choices. Choices around solutions, vendors and configurations that were made several years ago may no longer be optimal in today’s environment. The second is to rethink the importance of DNS for building digital resilience, including the need for a secondary DNS configuration. The third is to rethink the value of DNS as it has evolved to be so much more than simple domain name resolution. Modern DNS with intelligent response capabilities continues to open up new opportunities for traffic steering across hybrid resources.
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scalability, dynamic network, dns, world wide, point of presence, pop, hardware, systems
    
Oracle
Published By: Oracle Dyn     Published Date: Dec 06, 2017
In this eBook, we’ll make the case for why you need to rethink DNS from several different and important perspectives. The first is to rethink your DNS choices. Choices around solutions, vendors and configurations that were made several years ago may no longer be optimal in today’s environment. The second is to rethink the importance of DNS for building digital resilience, including the need for a secondary DNS configuration. The third is to rethink the value of DNS as it has evolved to be so much more than simple domain name resolution. Modern DNS with intelligent response capabilities continues to open up new opportunities for traffic steering across hybrid resources.
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scalability, dynamic network, dns, world wide, point of presence, pop, hardware, systems
    
Oracle Dyn
Published By: McAfee     Published Date: Sep 15, 2014
With networks sprawling to massive proportions and malicious activity hitting hard, fast, and constantly evolving, situational awareness is more vital than ever in keeping your network secure. Situational awareness refers to the continuous monitoring of your network by analyzing bulk data collected from sources across the board. In other words, it delivers a detailed overview of all areas of your network so you know exactly what’s going on through increased visibility and response capabilities.
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best practices, network security, it security, security management, threat response, hacker detection
    
McAfee
Published By: Secureworks     Published Date: Oct 04, 2017
The SecureWorks Incident Management and Response team helps organizations of all sizes and across all industries prepare for, respond to and recover from even the most complex and large-scale security incidents. This paper is designed to help you ask tough, dir ect questions of any incident response services provider to help you determine the vendor’s capabilities, and if that vendor represents the best fit based on your organization’s particular needs. We highly recommend using the following questions when evaluating any outside assistance with your incident response function.
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Secureworks
Published By: EMC Corporation     Published Date: May 27, 2014
RSA White Paper: As organizations rebalance their security defenses to combat today's sophisticated threats, they're recognizing that centralized incident response capabilities are key. This white paper discusses how organizations can assess and improve their incident response maturity. It also introduces RSA products and services, including RSA Security Analytics, that can help accelerate the maturity journey.
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emc, security operations, security analytics, intelligence-driven security, threat detection, security monitoring, critical incident response, security, data center
    
EMC Corporation
Published By: Emulex Corporation     Published Date: Nov 07, 2013
The status quo in network monitoring is no longer adequate for large organizations. It’s simply taking too long for enterprises with mission-critical networks to resolve and find the root causes of network incidents. To speed things up, enterprises must add dedicated incident response and root cause analysis capabilities that are 100% accurate and reliable to their network management arsenals. It takes so long to diagnose, fix, and eradicate network incidents that network uptime and performance are suffering. Because of this, organizations need to embrace incident response and root cause analysis capabilities to accelerate resolution times and avoid the network downtime and service degradation that can cost them thousands, if not millions, of dollars per minute. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices, networking
    
Emulex Corporation
Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys
Published By: McAfee     Published Date: Oct 28, 2014
SANS recently surveyed incident response (IR) teams to get a clearer picture of what they're up against today. The results are in; most organizations lack formalized IR plans, they expressed a need to collect and correlate threat intelligence and SIEM tools are their focus for improving IR capabilities.
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siem, incident response, ir capabilities, ir obstacles, threat intelligence, detection and remediation, data breach, security
    
McAfee
Published By: McAfee     Published Date: Nov 20, 2014
A survey commissioned by Intel Security and conducted by Evalueserve, in conjunction with the report, suggests that a majority of companies lack confidence in their ability to detect targeted attacks in a timely manner. Even companies best prepared to handle targeted attacks are taking the time to investigate high volumes of events. Key findings include 78% of those able to detect attacks in minutes had a proactive, real-time SIEM solution.
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siem, incident response, ir capabilities, threat intelligence, indicators of attack, indicators of compromise, foundstone, ioas, iocs, evalueserve, real-time siem, security
    
McAfee
Published By: Logrhythm     Published Date: Feb 24, 2016
The time has come for CEOs and Boards to take personal responsibility for improving their companies’ cyber security. Global payment systems, private customer data, critical control systems, and core intellectual property are all at risk today. As cyber criminals step up their game, government regulators get more involved, litigators and courts wade in deeper, and the public learns more about cyber risks, corporate leaders will have to step up accordingly. This whitepaper focuses on the LogRhythm Security Intelligence Maturity Model, and how it is a valuable guide for building the necessary successive layers of threat detection and response capabilities. Download this paper now to find out more.
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cyber attack, risk, cyber security, cyber criminals, cyber risks, security intelligence, threat detection
    
Logrhythm
Published By: McAfee EMEA     Published Date: Nov 15, 2017
In response to an increasingly complex IT ecosystem and expanding attack surface, Intel Security offers a unified threat defense lifecycle. Intel Security delivers an integrated, connected architecture that dramatically increases speed and capacity of organizations to prevent and respond to attacks. Our architecture reduces complexity and improves operational efficiency, providing critical integrated, adaptive, and orchestrated intelligence and response capabilities. This empowers customers to block threats more effectively, identify compromises, and implement quick remediation and stronger countermeasures.
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security information, event management, orchestration, surface, intel security
    
McAfee EMEA
Published By: EMC Corporation     Published Date: Mar 20, 2014
This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident. It provides a framework to help organizations determine where they are in the security journey and where they want to be.
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emc, incident response, malware detection, security journey, reduce risk, improve security, security
    
EMC Corporation
Published By: Delta Risk     Published Date: Jun 07, 2016
Regardless of how many security controls are placed on a network and the components that go into making a network operate, there will always be vulnerabilities in a connected world. So, what do you do in an environment that allows for such risk of compromise? One of the best methods of protecting organizations is by ensuring that response capabilities are effective and efficient, and one of the most valuable steps in strengthening a response capability is learning from others’ experiences. This white paper discusses the pain points that organizations grapple with when responding to incidents, and how they can address them.
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cyber threats, security breaches, malware and vulnerabilities, internet security, security
    
Delta Risk
Published By: SAP     Published Date: Jul 17, 2012
Although IDC is expecting worldwide spending on business analytics software to be $33 billion in 2012, technology is only part of the story. The growing demand for faster response and deeper business insight is forcing companies to adopt a more pervasive approach to business intelligence (BI) that supports evidence-based decision making. Higher BI and analytics competency and pervasiveness are achieved when organizational culture, business processes, and technologies are designed and implemented with the goal of improving or automating all strategic, operational, and tactical decision making capabilities of all stakeholders. Access this paper to learn essential best practices for creating a solid BI and analytics strategy.
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sap, best practices, business intelligence, analytics strategy, technology, business technology
    
SAP
Published By: CarbonBlack     Published Date: Mar 16, 2016
Carbon Black has integrated with Microsoft endpoint technologies to provide enhanced prevention, detection, and response capabilities. This paper from EMA provides an overview of these integrations and discusses the key benefits of Carbon Black’s partnership with Microsoft.
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endpoint security, carbon black, ema, microsoft, protection, detection, response capabilities, security
    
CarbonBlack
Published By: Intel Security     Published Date: Apr 06, 2016
Spend less on prevention; invest in detection, response and predictive capabilities.
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security architect, information, continuous response, incident, monitoring, remediation, adaptive architecture, protection, advanced threats, prevention, detection
    
Intel Security
Published By: Intel Security     Published Date: Apr 06, 2016
The SANS 2015 Incident Response survey results reveal an increasingly complex response landscape and the need for automation of processes and services to provide both visibility across systems and best avenues of remediation. Read this paper for coverage of these issues, along with best practices and sage advice.
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siem, incident response, sans, continuous monitoring
    
Intel Security
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