service delivery

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Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a series of articles Paul Gerrard, a testing guru and consultant, discusses a range of testing topics. Test models are fundamental to testing and, in this article, Paul talks about the art of creating and using models. If testers are “shifting left,” pairing with developers or at least working more closely with developers, testers (and developers) need to be able to create models, learn how to articulate and share them, and support better collaboration.
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testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
Generate rich virtual data that covers the full range of possible scenarios and provide the unconstrained access to environments needed to deliver rigorously tested applications on time and within budget. Model complex live system data and apply automated rule-learning algorithms to pay off technical debt and uncover in depth understanding of composite applications, while exposing virtual data to distributed teams on demand and avoiding testing bottlenecks.
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virtual services, data, avoid project delays, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
A lot can be learned from getting a group of experienced CIOs in a room and encouraging them to talk freely about the topics at the front of their minds. Rarely do they want to discuss technology, and even the latest IT industry ‘hot topics’ usually don’t get that much airplay. Conversations, and sometimes quite heated debates, tend to revolve around broader business-related trends, how these are changing stakeholder and user behaviour and expectations, and how best to respond to such dynamics.
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development tools, code management, software build, service virtualisation, automation management, platform building, sdlc, mttr, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
Continuous Delivery has become somewhat of a buzzword in the software development world. As such, numerous vendors promise that they can make it a reality, offering their tools as a remedy to the traditional causes of project delays and failure. They suggest that by adopting them, organizations can continually innovate and deliver quality software on time, and within budget.
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data management, data system, enterprise management, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
Published By: CA Technologies     Published Date: Sep 11, 2014
This paper provides a number of capabilities your organization should look for in a Service Virtualization solution, enabling your extended teams to get high quality applications to market faster, with lower cost and risk
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service virtualization solution, application testing, getting applications to market, speeding up application delivery time, business technology, virtualization, cloud computing
    
CA Technologies
Published By: Panaya     Published Date: May 31, 2018
You can succeed in your digital transfomation and deliver applications and services faster, better, and safely. How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban. Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you: › Strategiaclly align feature releases and backlogs with your overall business strategy › Identify and prioritize dev and test activities with visibility into project waves and portfolios › Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks › Sync business, dev, QA and release teams around shared objectives with automated coordination and communication
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Panaya
Published By: Service Now     Published Date: Feb 15, 2017
NHS Blood and Transplant transforms HR function: Partners in IT tailor ServiceNow to support HR service delivery
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case study, servicenow, hr service delivery, nhs, blood and transplant
    
Service Now
Published By: Service Now     Published Date: Feb 15, 2017
ServiceNow shares this practical guide for using service management to simplify your HR delivery—the challenges it addresses, how it addresses them, how it can benefit your organization, and some easy ways to get started.
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servicenow, service delivery, hr service delivery, service management
    
Service Now
Published By: Teradata     Published Date: May 02, 2017
even West Media (SWM) is Australia’s leading multiple platform media company with a market-leading presence in broadcast television, magazine and newspaper publishing, and online. To support its unprecedented broadcast of the Rio de Janeiro 2016 Olympic Games, SWM integrated the world’s first production implementation of the Teradata Database running on Amazon Web Services (AWS) into its existing data ecosystem. This enabled the delivery of critical insights during the event and helped directly drive audience engagement with SWM’s digital products, resulting in the creation of a powerful audience asset that that now informs their broadcasting, marketing, and advertising plans. Find out how with in this case study.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Teradata
Published By: Group M_IBM Q1'18     Published Date: Dec 19, 2017
For increasing numbers of organizations, the new reality for development, deployment and delivery of applications and services is hybrid cloud. Few, if any, organizations are going to move all their strategic workloads to the cloud, but virtually every enterprise is embracing cloud for a wide variety of requirements. To accelerate innovation, improve the IT delivery economic model and reduce risk, organizations need to combine data and experience in a cognitive model that yields deeper and more meaningful insights for smarter decisionmaking. Whether the user needs a data set maintained in house for customer analytics or access to a cloud-based data store for assessing marketing program results — or any other business need — a high-performance, highly available, mixed-load database platform is required.
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cloud, database, hybrid cloud, database platform
    
Group M_IBM Q1'18
Published By: Fugue     Published Date: Mar 27, 2017
Directed at cloud architecting concerns, this paper covers streamlining complexity at scale, knowing infrastructure state, and using easily repeatable patterns that bolster security, compliance, and disaster recovery. Get this white paper now.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration, devops, aws, amazon web services, cloud operations, cloud ops, continuous delivery, continuous integration, ci/cd, cicd, cloud automation, serverless, lambda
    
Fugue
Published By: Fugue     Published Date: Mar 27, 2017
This paper details that approach to cloud's complex challenges and how an extensible, infrastructure-level cloud operating system like Fugue fits the bill to realize success.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration, devops, aws, amazon web services, cloud operations, cloud ops, continuous delivery, continuous integration, ci/cd, cicd, cloud automation, serverless, lambda
    
Fugue
Published By: Fugue     Published Date: Mar 27, 2017
Check out this report to see why Ovum recommends Fugue’s solution to help developers generate applications that can exploit cloud capabilities and deliver on the promise of the cloud.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration, devops, aws, amazon web services, cloud operations, cloud ops, continuous delivery, continuous integration, ci/cd, cicd, cloud automation, serverless, lambda
    
Fugue
Published By: newScale     Published Date: Jan 30, 2008
Demand for IT services is outpacing the growth of IT budgets. The business constantly requests new services, requires higher service levels, and expects more consistent service delivery. With supply constrained, the only solution is to manage this demand more effectively. The new version of ITIL prescribes essential changes to help IT and the business tackle this difficult task.
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service, service management, service catalog, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management
    
newScale
Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment, it management
    
newScale
Published By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
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ca wa, workload automation, roi
    
CA WA
Published By: PitneyBowes     Published Date: Sep 22, 2010
Focus on your most critical, high-value mail while streamlining the delivery of lower-value mail. As a result, your mail management volumes stay more in line with your budget.
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pitney bowes precision mail services, simplified delivery, mailing services, postage, mail management
    
PitneyBowes
Published By: PitneyBowes     Published Date: Sep 22, 2010
Provide your business with pricing flexibility for fluctuating mail volumes.
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pitney bowes precision mail services, financial services, volume based pricing, mailing cost, postage, pitney bowes management services, pbms, mail delivery
    
PitneyBowes
Published By: EMC Corporation     Published Date: May 27, 2014
Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
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emc, cloud computing, hybrid cloud, private cloud, cloud infrastructure, itaas, it-as-a-service, it services, cloud architecture, it management, data center
    
EMC Corporation
Published By: Citrix Systems     Published Date: Jul 25, 2016
NetScaler MobileStream™ technology from Citrix enables enterprises to do more than simply get by when it comes to the performance and security of mobile workspaces. Building on the gains derived from the core set of NetScaler functionality, NetScaler MobileStream combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities for mobile computing. The result is a unified solution that not only provides the peace of mind IT needs but also delivers the exceptional mobile experience your employees, customers and partners deserve. Put another way, the result with NetScaler MobileStream is a dramatic improvement in mobile service performance and protection that makes Citrix NetScaler® the world’s fastest and most secure delivery platform for mobile workspaces.
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Citrix Systems
Published By: Red Hat     Published Date: Dec 23, 2014
Today’s enterprise IT organizations require more flexible IT services, greater capacity, and faster service delivery. Watch this webinar and learn more about 5 transformative areas that can make IT operations more efficient: • System standardization • Architectural flexibility • Automation of updates and maintenance • Greater productivity • Access and control
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system management, system standardization, it operations, efficiency, architectural flexibility, data center
    
Red Hat
Published By: Red Hat     Published Date: Mar 16, 2015
Today’s enterprise IT organizations require more flexible IT services, greater capacity, and faster service delivery. Meanwhile, system management is more complex and compliance and audit overhead is increasing. A standard operating environment can drastically increase IT efficiency and lower operational expenses. Watch this webinar and learn more about 5 transformative areas that can make IT operations more efficient: • System standardization • Architectural flexibility • Automation of updates and maintenance • Greater productivity • Access and control Standardize your infrastructure and streamline your system management with Red Hat.
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it organizations, flexible it services, it efficiency, system standardization, automation, it management
    
Red Hat
Published By: Red Hat     Published Date: Mar 11, 2016
Innovative and agile IT, as both a strategy and a means of delivering new applications, requires a fundamental shift in processes, applications, and infrastructure. This web book sheds light on the cloud infrastructure and tools required to support agile IT methods and applications and demonstrates why open source technology is the best way to achieve the full benefits of this new, rapid mode of IT service delivery.
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Red Hat
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
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service management, roi, idc, business operations, it management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
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