service delivery

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Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi, mobile worker, performance measure
    
Citrix Online
Published By: Tripwire     Published Date: Jan 30, 2008
Learn from industry analysts how IT organizations are using configuration management to meet compliance requirements and instill best practices. Find out how these organizations are applying the resulting processes to enhance security and improve operational efficiency in order to increase their level of service delivery.
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cmdb, change management, configuration management, risk management, compliance, idg, tripwire, lifecycle management
    
Tripwire
Published By: IBM     Published Date: Nov 22, 2014
In this first-release MQ, Gartner evaluates providers on service delivery, B2B Network/Collaboration, Integration Functionality and success in capitalizing on vision. Rated against an extensive 15-criteria evaluation, IBM earned one of only three Leader positions, and outpaced the competition in "completeness of vision," signifying our strength in delivering the most competitive solution to the marketplace.
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integration brokerage, supply chain management, service delivery, integration functionality, b2b, it management, knowledge management, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Oct 17, 2014
In this first-release MQ, Gartner evaluates providers on service delivery, B2B Network/Collaboration, Integration Functionality and success in capitalizing on vision. Rated against an extensive 15-criteria evaluation, IBM earned one of only three Leader positions, and outpaced the competition in "completeness of vision," signifying our strength in delivering the most competitive solution to the marketplace.
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integration brokerage, service delivery, integration functionality, competitive solutions, it management, data management
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
Securely connect people, applications and devices to cloud environments. While organizations build their cloud environment by choosing from multiple service delivery models – Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) – the security needs for each of the delivery models is different. Read this whitepaper to learn more about how: · Threat-aware identity and access management can strengthen security in each of the cloud delivery models · Self-service IAM solution can provide higher level of Security in Cloud as compared to on-premise
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cloud environment, iaas, paas, saas, access management, security, it management, database security, business technology
    
IBM
Published By: IBM     Published Date: Mar 18, 2015
IBM open-standards-based service delivery and management solutions can control costs, enhance performance and increase security to help organizations achieve the full benefits of cloud and virtualization - while maintaining service quality, security and performance.
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the cloud, cloud computing, transitioning, virtualization, cloud solutions, smartcloud, resource optimization, cloud architecture, application, infrastructure
    
IBM
Published By: IBM     Published Date: Oct 06, 2015
How do you successfully transition business continuity to the cloud? Read the white paper to learn how an end-to-end, scalable solution can help you plan and execute an enterprise-wide continuity and resiliency strategy. As a result, you will be able to help improve risk management, reduce costs, facilitate resilient service delivery and respond to changes more quickly..
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ibm, cloud, resiliency strategy, risk management, resilient service delivery, service delivery, service delivery solutions, security, it management
    
IBM
Published By: IBM     Published Date: Oct 08, 2015
Download the white paper now and learn how to make your network "Ready for Mobile."
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ibm, mobilefirst, network, security, data, performance, service delivery, networking, wireless, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Jul 17, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running
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IBM
Published By: Group M_IBM Q418     Published Date: Sep 25, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running.
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Group M_IBM Q418
Published By: IBM     Published Date: Oct 13, 2017
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned X-Force research, provides security intelligence to help organizations holistically protect their infrastructures, data and applications, offering solutions for identity and access management, database security, application development, risk management, endpoint management, network security and more. These solutions enable organizations to effectively manage risk and implement integrated security for mobile, cloud, social media and other enterprise business architectures. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 15 billion security events per day in more than 130 countries, and holds more than 3,000 security patents.
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it security, malware, malware protection, virus prevention, ibm, threat intelligence
    
IBM
Published By: Kinetic Data     Published Date: Oct 15, 2007
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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itsm, service management, service, service catalog, service catalogs, bsdm, delivery management, service level agreement, sla, slas, service level agreements, catalog trends, kinetic, kinetic data, it management
    
Kinetic Data
Published By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
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cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm, call routing, custom relationships, communication, mobile devices, delivery, transform, deployment, cycles
    
AT&T
Published By: IBM     Published Date: Apr 26, 2013
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
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smartcloud, control, desk, consolidate, advances, services, management
    
IBM
Published By: Epicor     Published Date: Sep 25, 2014
The software as a service (SaaS) model of application delivery, more commonly known as ‘cloud deployment’, in which software features are accessed through a Web browser, is an excellent way for manufacturing companies to get the bene?ts of enterprise resource planning (ERP) systems without the need to build additional IT infrastructure. ERP functionality delivered “from the cloud” avoids the complexity and costs that often accompany on premisess ERP implementations, and typically provides a much more favorable total cost of ownership, compared to legacy on premisess deployment. Companies subscribe to the software features that they need and can add new ones as business requirements change, without buying additional servers or storage to support new functionality. The ERP features are the same as for an on premises ERP system, except that it is hosted and maintained on the Cloud provider’s infrastructure.
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saas, cloud deployment, cloud erp, it infrastructure, software features, application delivery, it management, data management
    
Epicor
Published By: Epicor     Published Date: Sep 25, 2014
Over the last few years, Software as a Service (SaaS) has become a compelling and credible delivery model for business applications. SaaS, also referred to as “On-Demand” or “Cloud Computing”, eliminates many of the barriers that keep companies from implementing or upgrading their software, and can help you reduce costs. More importantly, it enables you to focus on your core business operations instead of managing IT. So Cloud-based ERP may be right for your business, but where do you start? This white paper contains 10 questions to ask when considering a Cloud-based ERP solution.
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software as a service, cloud computing, managing it, cloud-based erp solution, business operations, it management, data management
    
Epicor
Published By: Epicor     Published Date: Mar 19, 2015
Over the last few years, Software as a Service (SaaS) has become a compelling and credible delivery model for business applications. SaaS, also referred to as “On-Demand” or “Cloud Computing”, eliminates many of the barriers that keep companies from implementing or upgrading their software, and can help you reduce costs. More importantly, it enables you to focus on your core business operations instead of managing IT. So Cloud-based ERP may be right for your business, but where do you start? This white paper contains 10 questions to ask when considering a Cloud-based ERP solution.
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cloud-based erp solutions, it management, business applications, business operations, enterprise applications
    
Epicor
Published By: Epicor Software     Published Date: Mar 18, 2015
Over the last few years, Software as a Service (SaaS) has become a compelling and credible delivery model for business applications. SaaS, also referred to as “On-Demand” or “Cloud Computing”, eliminates many of the barriers that keep companies from implementing or upgrading their software. More importantly, it enables you to focus on your core business operations instead of managing IT. So Cloud-based ERP may be right for your business, but where do you start? This white paper contains 10 questions to ask when considering a Cloud-based ERP solution.
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cloud-based erp solutions, it management, business applications, business operations, enterprise applications
    
Epicor Software
Published By: Appcito     Published Date: Apr 09, 2015
Traditionally, rollout of a new software version has been a critical and painful process. In the past, new versions were implemented along with a maintenance period (i.e., service downtime), resulting in loss of business for that period. This downtime was generally acceptable when there were only a few releases a year. But now—in a more fast-paced world of hosted software-as-aservice (SaaS) solutions, increased responsiveness and daily or even more frequent releases—down times are no longer acceptable or a?ordable. Continuous Delivery is a practice used in the software industry to automate and improve the process of software delivery. It is all about adopting practices to release high-quality software fast through automation of the build, test and deployment processes.
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saas solutions, responsiveness, cloud delivery, continuous delivery, high-quality software, deployment processes, continuous deployment, cloud applications, cloud application delivery, knowledge management, business technology
    
Appcito
Published By: Appcito     Published Date: Apr 09, 2015
Social media marketing ?rm ViralMint rolled out a new feature that proved so popular that the increased customer tra?c swamped the capabilities of the existing load balancer solution and greatly increased application response times. Lacking visibility into the volume or nature of its tra?c, ViralMint had no clues for how to address its issues. A fortuitous conversation led to discovery of the Appcito Cloud Application Front End (CAFE) service, which allowed ViralMint to gain control of its cloud application tra?c, retain its customers’ trust and build on its unexpected success.
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customer traffic, load balancer solution, application response times, visibility, cloud application service, cloud application delivery, aws, amazon web services, enterprise applications
    
Appcito
Published By: Riverbed     Published Date: Jun 02, 2015
Software as a service (SaaS) offerings such as Salesforce. com and Microsoft Office 365 are among the more popular cloud-based services. Learn how these services can help accelerate your delivery through this whitepaper.
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microsoft office, saas, the cloud, cloud based mail, collaboration, remote offices, infrastructure, data streamlining, optimize cloud
    
Riverbed
Published By: Lenovo and Intel®     Published Date: Sep 12, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time.
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Lenovo and Intel®
Published By: IBM     Published Date: Oct 14, 2014
Enterprises of all sizes must defend against online attackers. While security threats continue to evolve, organizations often lack the personnel and financial resources required to protect online systems. Read this service profile to learn how IBM Managed Security Services can help you protect your security investment while reducing the cost and complexity of your security operations. Find out how IBM combines industry-leading tools, technology and expertise with flexible, scalable packaging to meet a broad range of security solution requirements.
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security operations, deployment, service delivery, problem management, security, it management
    
IBM
Published By: IBM     Published Date: Nov 06, 2014
This webcast may take a few minutes to load depending on your connection. Thank you for your patience. This is a webcast for Manage and deliver Cloud Services with IBM SmartCloud Orchestrator.
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cloud services, cloud management, service delivery, it solutions, it management, knowledge management, enterprise applications, data management
    
IBM
Published By: IBM     Published Date: Apr 06, 2015
This white paper explores the value of standardizing and automating cloud services with a flexible platform, such as IBM Cloud Orchestrator. Learn how to orchestrate the development, deployment and management of cloud services - helping to reduce IT costs and accelerate service delivery.
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ibm, cloud management, data center automation, cloud services, cloud computing, data management, business technology
    
IBM
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