service levels

Results 126 - 150 of 160Sort Results By: Published Date | Title | Company Name
Published By: Comcast Business     Published Date: Feb 06, 2019
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
Tags : 
network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking, gig speed, mobile, big data, analytics, automation
    
Comcast Business
Published By: Oracle Corp.     Published Date: Sep 13, 2012
Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2.
Tags : 
oracle, database, data guard, analytics, data masking, database appliance, virtualization, cloud computing, infrastructure, design and facilities, power and cooling, green computing
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Sep 20, 2012
his paper describes how these trends have affected storage technologies and how Oracle's storage solutions enable organizations to reduce IT costs, accelerate provisioning of private cloud services, and achieve higher service levels.
Tags : 
cloud, cloud computing, storage, virtualization, oracle, data protection, backup and recovery, data backup, disaster recovery, data consolidation, data management, infrastructure
    
Oracle Corp.
Published By: Oracle     Published Date: Mar 18, 2014
Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.
Tags : 
oracle, customer relationship management, crm, b2b, internal relationships, sales effectiveness, sales teams, sales strategy, buyer experience, data management, research
    
Oracle
Published By: Oracle Corp - Storage     Published Date: Sep 25, 2012
This paper describes how these trends have affected storage technologies and how Oracle's storage solutions enable organizations to reduce IT costs, accelerate provisioning of private cloud services, and achieve higher service levels.
Tags : 
cloud, cloud computing, storage, virtualization, oracle, data protection, backup and recovery, data backup, disaster recovery, data consolidation, data management, infrastructure
    
Oracle Corp - Storage
Published By: Creekpath     Published Date: Aug 21, 2009
"Storage consolidation" is a term that has typically meant the consolidation of direct attached storage to a storage network, whether it is Network Attached Storage (NAS) or Storage Area Network (SAN). Consolidation has usually been undertaken to improve utilization of assets, lower the total cost of ownership (TCO), increase return on capital investment, improve IT operational efficiency and increase service levels.
Tags : 
network attached storage, storage area networks, storage management, storage, storage consolidation, consolidation, nas, san, total cost of ownership, tco, service level, storage network, creekpath
    
Creekpath
Published By: HP     Published Date: Aug 21, 2009
Read this guide to learn how HP works closely with organizations throughout the entire consolidation process which results in reduced costs, improved database administration, enhanced service levels to end users, and improved communication/collaboration.
Tags : 
data management, database development, dba, database administration, collaboration, service levels, database consolidation, database security, data warehousing
    
HP
Published By: IBM     Published Date: Aug 21, 2008
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
Tags : 
itil, best practices, service management, asset management, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
Tags : 
ibm, ibm mi, ibm grm, service management, it management, itil, itsm
    
IBM
Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : 
ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
    
IBM
Published By: Reactivity     Published Date: Aug 21, 2009
Businesses are rapidly adopting Web services to provide new levels of integration between applications. By comparison with earlier data communications techniques, Web services are faster and cheaper to develop, quicker to deploy, and easier to adapt to emerging business needs. This paper discusses the special security challenges posed by the use of Web services, and how to secure networks against them.
Tags : 
web services, web service management, web service deployment, web service, web service security, network security, secure networks, reactivity, analytical applications, service oriented architecture
    
Reactivity
Published By: Quocirca     Published Date: Sep 13, 2007
A sound IT infrastructure is fundamental to today’s businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organizations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organizations find it hard to achieve such service levels. This briefing looks at some possible solutions.
Tags : 
data center, datacenter, data centers, datacenters, data centre, data centres, infrastructure, mission critical, high availability, small business, smb, smbs, outsourcing networking, network management, symantec, quocirca
    
Quocirca
Published By: Infor     Published Date: Feb 27, 2007
American Dairy Brands, a $300M division of Dairy Farmers of America (DFA) which is the largest U.S. dairy cooperative marketing over 45 billion pounds of milk per year, has achieved substantial supply chain savings through Infor's Supply Chain solutions. Infor has given Dairy Farmers of America the ability to successfully manage the supply chain to drive service levels to greater than 99% for their Borden-brand cheese products.
Tags : 
productivity, supply chain management, customer service, customer satisfaction, dairy, food, infor, scm, enterprise resource management, erp, american dairy brands, borden
    
Infor
Published By: GAO RFID Inc.     Published Date: Feb 28, 2007
Institutional (academic) libraries and public libraries face growing challenges in managing the assets of their collection and maintaining or improving service levels to patrons. Learn how libraries can leverage RFID solutions to save time, reduce cost, and increase productivity.
Tags : 
mobile data systems, rfid, rfid tags, libraries, library, mobile data systems, gao, gao rfid, gao group
    
GAO RFID Inc.
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
When Spyder Active Sports offered to pay its IT outsourcing provider more money in return for more services, and the provider not only refused the offer but its service levels continued to go downhill, it was time to look for a new provider. It came down to three potential vendors, however, a number of factors lead Spyder to select OneNeck IT Services.
Tags : 
oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, outsourcing, governance, outsource, enterprise resource planning, it services, spyder, sports, it management
    
OneNeck IT Services
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Today’s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.
Tags : 
telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Echopass     Published Date: Sep 07, 2007
Not all companies that have adopted multi-sourcing have realized the expected levels of savings.  A single over-arching problem is often the cause when multi-sourcing delivers disappointing results in service and/or savings.
Tags : 
multi-sourcing, call center outsourcing, remote agents, disaster prevention, ip call center, ip contact center, contact center solutions, contact center software, hosted call center, contact center, on-demand contact center, hosted contact center systems, crm, echopass
    
Echopass
Published By: Tideway Systems     Published Date: Dec 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
Tags : 
service management, itil, change management, configuration management, knowledge management, service strategy, service design, tideway, tideway systems
    
Tideway Systems
Published By: BlueHornet     Published Date: Apr 12, 2010
Email marketing service provider BlueHornet recently partnered with mobile marketing solutions provider SmartReply to develop an automated sign up process via mobile text messaging for email marketing communications. In this free case study, learn how Chuck E. Cheese's, a nationally recognized leader in full-service family entertainment and dining, used text messaging as a sign up method for their Chuck E-Club email program to grow their email list and increase engagement levels.
Tags : 
bluehornet, email marketing, mobile text messaging
    
BlueHornet
Published By: CA ITAM     Published Date: Sep 09, 2008
Robin Bloor addresses the business value to be derived by evaluating key client management processes such as asset management, service management, change management, security and integration/automation against four maturity levels. Read this white paper to learn how to align your people, processes and technology to elevate the maturity of your client management.
Tags : 
    
CA ITAM
Published By: CA ITAM     Published Date: Sep 09, 2008
This white paper discusses how to make the leap from basic asset tracking to a more robust asset management program that can improve decision-making and service levels, reduce costs and mitigate risks. The focus is the CA IT Asset Management solution's ability to accelerate your IT Asset Management program's maturity by providing asset ownership information (the complement to discovery information).
Tags : 
    
CA ITAM
Published By: BMC ESM     Published Date: Jul 17, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Tags : 
service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource, service, service management, mobile computing, customer service, enterprise applications
    
BMC ESM
Published By: BMC ESM     Published Date: Jul 22, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Tags : 
service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource, service, service management, mobile computing, customer service
    
BMC ESM
Published By: WOLF Frameworks     Published Date: Jan 31, 2011
Platform-as-a-Service (PaaS) is an increasingly popular paradigm moving from being a buzzword to the mainstream.
Tags : 
platform-as-a-service, paas, saas, cloud computing, paas types, paas advantages, paas monetization, paas pricing, paas service levels, application development, web applications, software-as-a-service
    
WOLF Frameworks
Published By: HP and Intel® Xeon® processors     Published Date: Aug 01, 2012
It is often said that a chain is only as strong as its weakest link. The corollary is also true-adding an ostensibly strong link to a weak chain doesn't necessarily deliver much tensile value. Yet, from all the rhetoric and hype, you might be forgiven for thinking that solid-state storage will single-handedly strengthen every weak storage chain, wherever the solid-state storage is and however it is used. Specification-based strength added to a weak chain will soon be exposed in the real world, whether it's a tug-of-war team or a storage system.
Tags : 
hp 3par storage, storage value chain, solid state, optimization, ssd, enterprise storage, i/o service, adaptive optimization, user relevance, enterprise applications, storage
    
HP and Intel® Xeon® processors
Start   Previous    1 2 3 4 5 6 7    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.

We use technologies such as cookies to understand how you use our site and to provide a better user experience. This includes personalizing content, using analytics and improving site operations. We may share your information about your use of our site with third parties in accordance with our Privacy Policy. You can change your cookie settings as described here at any time, but parts of our site may not function correctly without them. By continuing to use our site, you agree that we can save cookies on your device, unless you have disabled cookies.
I Accept